I think I figured it out. I went into the phone app and it said calling, and that was set to badges. I set it to full screen. Now, when the phone rings, the screen pops up and the keypad is present. And the beauty of it is is he can still dismiss it if you want to. So it looks like all is well. Thanks a bunch.
Kay Malmquist
[email protected]
Sent from my iPhone

On May 10, 2026, at 5:49 PM, [email protected] wrote:



Hi Kay,

A friend of mine called me with a similar question a few days ago. Go to Settings >> apps > phone. In the Phone’s app settings, you should see something called Incoming Calls. Double tap on Incoming Calls and make sure it’s set to full screen instead of banners. Hopefully that should do the trick.   

 

Tom

 

From: [email protected] <[email protected]> On Behalf Of [email protected]
Sent: Sunday, May 10, 2026 12:08 PM
To: [email protected]
Subject: Phone key pad issue

 

Hi all,

When my son calls me, I need to enter in some numbers in order to connect with him.  Sometimes when he calls, the phone key pad does not show up.  I have looked at the top of the screen to see if I can find something like call in progress to get to a key pad, but nothing.  Is there a setting that will make the phone key pad pop up when I receive a call?  This doesn’t always happen, but mostly happens if I am in an app like email or something like that.  Any help is appreciated.  Thanks much.

Kay Malmquist

[email protected]

 

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