Hi,
Yeah, I hear where you're coming from, Reggie, but on the other hand,
playing devil's advocate for a second, I think I understand why they don't
want us doing that, although their response to you should not have been rude
or condescending in any way. To me, the verbiage in the iPhone 4 manual
itself seems a bit confusing on this point. Perhaps a little more technical
detail on the implications of these procedures would have been in order
here. Here's what it says:
Begin quote.
Restarting and Resetting iPhone
If something isn't working right, try restarting iPhone, force
quitting an app, or resetting iPhone.
Restart iPhone: Press and hold the On/Off Sleep/Wake button
until the red slider appears. Slide your finger across the slider to turn
off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake
button until the Apple logo appears.
If you can't turn off iPhone or if the problem continues, you
may need to reset iPhone. A reset should be done only if turning iPhone off
and on doesn't resolve the problem.
Force quit an app: Press and hold the On/Off Sleep/Wake button
for a few seconds until a red slider appears, then press and hold the Home
button until the app quits.
On iPhone 3GS or later, you can also remove an app from the
recents list to force it to quit. See "Opening and Switching Apps" on page
28.
Reset iPhone: Press and hold the On/Off Sleep/Wake button and
the Home button at the same time for at least ten seconds, until the Apple
logo appears.
For more troubleshooting suggestions, see Appendix A, "Support
and Other Information," on page 242.
End quote.
If I read the above correctly, it sounds like what they call a reset is in
fact a hard reset which could and perhaps should reset VoiceOver, although
that seems drastic to me; it shouldn't disable Triple-Click Home in my view.
Any thoughts on this?
Tom
----- Original Message -----
From: "Regina Alvarado" <reggie.alvar...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Thursday, January 24, 2013 7:23 AM
Subject: RE: Lost VoiceOver After Reset
Accessibility does not care about this. They don't want us doing the home
button/on/off button reboot. They blamed me for the problem, and not easy
for me to get sighted help when nobody in my home can see a lick. Angry
about their lack of understanding but I just don't do it. If I ever need
to
turn it off like that I will take it to an Apple store, even if it costs
me
to do so. Let them deal with my mess! Just reboot from the on/off, and
voice will come back on. Accessibility, in this case, yeah right! It was
not
even a nice letter. That is why I have never written to them again for
any
concern.
Reggie
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Sandratomkins
Sent: Thursday, January 24, 2013 5:28 AM
To: viphone@googlegroups.com
Subject: Re: Lost VoiceOver After Reset
Hi,
Just to clear something up here: as I have lost VO several times now
after a reset, I have discovered that the thing which gets turned off is
not
VO, but the default to triple click home. So, if you get sighted help to
enable vo, just get teh mto go to settings/general/accessibility and go
down
to the bottom of the screen to find the tripple click home options and go
into that and enable Vo. Unfortunately, once this has happened, all of
your
accessibility settings will have defaulted to the factory settings, so you
will have to go into VO and sort them out to your liking, but at least,
once
VO is reenabled, you will be able to do this independently.
Because this bug seems to only affect the accessibility settings, I
imagine that apple is less aware of it than of other bugs in IOS6.1, so
maybe we should keep drawing their attention to it so that when the next
upgrade to the IOS comes out, it will be addressed.
Thanks, Sandy.
Sent from my iPhone
On 23 Jan 2013, at 17:11, Nimit Kaur <kaur.ni...@gmail.com> wrote:
Helllo Tom,
You might need a sighted person with you if you're blind. Well, tell
that person to go to settings, than general and then accessibility and
than voiceover on. Since you can't hear vo talking you might need a
sighted person to set it up again. And yes, I would have personally
turned off my device and turn it on again instead of resetting first.
Thanks and hope it clears your anxiousness.
On 1/23/13, Regina Alvarado <reggie.alvar...@gmail.com> wrote:
Tom:
David and some others have more experience trying to reproduce this.
For
me
it was once burned, you know the saying! I never have done the reset
with
home and on/off again. I just turn my phone off and reboot, and it
seems
to
work. Don't think Apple has any thoughts of fixing as accessibility
wrote
back to me when I asked them about this and told me it was my fault for
using this shutdown. You can always turn on VO from iTunes, but I still
have not figured out how. iTunes does not seem to see my phone, though
I
am
getting better at working with iTunes. Maybe someone else can tell us
what
to look for in iTunes to turn VO back on. Of course, once it is back on
you
are good to go!
Reggie and Brooks
_____
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf
Of Tom Lange
Sent: Wednesday, January 23, 2013 12:08 AM
To: viphone@googlegroups.com
Subject: Lost VoiceOver After Reset
Hi,
After reading a recent post to the list last night I was trying to play
the
Escape The House game on my iPhone 4 running IOS 6.01 and I kept getting
kicked out of the app. This continued even after clearing the app
switcher,
so, says I, time for a reset, which I did by holding down the sleep/wake
button and home key at the same time for a few seconds. When the phone
came
back up, VoiceOver was not running and wouldn't start even after
triple-clicking the home key. I have some questions.
First, is this VoiceOver loss situation common among all models of the
iPhone running IOS 6.01, or is it relatively rare and hard to reproduce?
Second, if it's fairly common, is Apple planning to do something about
it?
Third, instead of doing the reset that I just described, would simply
powering down the phone and restarting it have been a better idea?
Lastly, I'd really like to check out the Escape the House game and
wonder
if
I should uninstall and reinstall it to resolve the issue of being
unceremoniously dumped out of the app when trying to get past the first
screen.
Thanks in advance.
Tom
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"JUST BECAUSE A MAN LACKS THE USE OF HIS EYES DOESN'T MEAN HE LACKS
VISION!!" By STEVIE WONDER
"Just BECAUSE YOU CAN'T SEE DOESN't MEAN YOU CAN'T HEAR AND THINK!!"
By STEVIE WONDER
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