Hello. My experience with AT&T is completely the opposite. I suggested that you 
call them back and get someone else. Just like any large company, there will 
always be some service representatives who are not well-trained or are too lazy 
to do their work. This does not mean the entire company at-large is to blame. I 
could easily give you equal stories regarding Verizon and Sprint, but again it 
does not mean they are bad companies in general. Just so you know, once your 
phone is off contract, AT&T can unlock your phone. Unless there has been a new 
law to change it, then they can do it. Also, there is no need to unlock your 
phone unless you're planning to sell it or want to switch carriers to someone 
else.

On Mar 4, 2013, at 7:33 PM, "Pablo Morales" <pablomorale...@gmail.com> wrote:

> Hi listers.
> I am very upset with AT&T. I have a iPhone 4s, that is out of contract, so 
> the bill with aT&T finished, and they say that I can't do what ever I want to 
> do with the phone, also I can continue been a AT&T customer. But I don't want 
> it. I asked them to unlock my iPhone 4s, but they told me that they don't do 
> it. That I have to find some one who knows how do it.
> I am looking on internet how unlock a iPhone that is out of contract, but i 
> can't fine anything any where.
> What I have to do now?
> Thanks
> Pablo
>  
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