Hi Chris,

it's not always true that issues are being reported up to a release date. This 
depends heavily on the type of software, the complexity of course, as well as 
the corporate image / culture of the company doing the releasing.

I think delaying a release until after a clean QA period is completed is in 
some sense, a luxury for larger companies but I think it's also a paradigm 
worth pursuing. This is sort of the crux of what I'm saying. This may seem like 
a luxury but to me at least, it's a necessity. -Or at least should be viewed as 
such.

It may seem outdated in the kind of environment we're living in right now but I 
do think it's helpful.

Oh, and just to add a bit to my earlier note about the idea of the general user 
population being adopted as free beta testers, just let me add that, as I've 
said many times before, the Apple staff who deal with developing VoiceOver and 
deal with issues with it are (at least in my experience) very passionate about 
what they do. They will not knowingly let accessibility issues go out unsolved 
if they can possibly do anything about them. My note was just to say that I 
feel there is a disturbing trend happening in the general software market.

Not saying this is necessarily intentional but I do feel that an early course 
correction is helpful. :)

Again, just my thoughts and thanks for such a great thread!

Smiles,

Cara :)
On Sep 28, 2013, at 10:59 AM, Christopher Chaltain <[email protected]> wrote:

Testers, both internal and beta, are testing right up to the release date. 
Issues are being reported constantly, and that's even more true for something 
as complicated as an operating system like IOS. I'm sure Apple is looking at 
the list of open issues, ranking them by severity, and determining which ones 
have to be resolved before the release date and which can be resolved later. 
There's no way Apple, or any company, could get every reported issue at every 
severity fixed before the release date. I agree things like customer 
satisfaction is effected when issues are found in the field, but customer 
satisfaction is also effected by constantly pushing out the release date. 
Business decisions, like first to market, a big splash with marketing, lining 
the OS release up with a hardware release and so on, also play into these 
decisions. I think you're absolutely right that releasing on time is paramount. 
Apple won't postpone revenue by delaying the release of IOS and a new set of 
iPhones. I know Apple pushed back their new phone releases from the summer to 
the fall a few years ago, but I doubt this had to do with issues found in the 
software.

On 09/28/2013 11:08 AM, Cara Quinn wrote:
> For myself, I take this to mean that rather than letting apps go out that had 
> 'allowable issues' the releases would be held until all of the known issues 
> would be fixed, or at least it seemed that way. :)
> 
> Obviously there will always be situations that will come up that reveal bugs 
> but I do think the emphasis now is on releasing on a schedule rather than 
> releasing after all known issues are taken care of.
> 
> Just my thoughts…
> 
> thanks and have a great day!
> 
> Smiles,
> 
> Cara :)
> On Sep 28, 2013, at 7:04 AM, Christopher Chaltain <[email protected]> wrote:
> 
> I wonder what you mean by "How I long for the days when programs had to be 
> tight and debugging was completed before product release." I don't recall 
> such days. I've been using computers since the 80's, and I don't recall a 
> time when programs didn't ship with bugs. How many dot versions were there 
> for DOS 3.0? Unless you're writing HelloWorld, or have an infinite amount of 
> time to review code and test, you always have had and you always will have 
> bugs, at least in programming as we know it today.
> 
> On 09/28/2013 03:15 AM, eric oyen wrote:
>> you know what? I have some cheese (extra sharp cheddar) to go with that 
>> whine. :)
>> 
>> Normally, I don't post much as I am a fast learner. However, today I got 
>> saddled with several problems demanding a priority all at the same time.
>> 
>> How I long for the days when programs had to be tight and debugging was 
>> completed before product release.
>> 
>> -eric
>> 
>> On Sep 28, 2013, at 1:07 AM, BBS wrote:
>> 
>>> It's kinda stupid that all I'm reading on this list is people crying about 
>>> Apple forcing people to upgrade to iOS7. Get over it. Seriously! If you 
>>> don't like how Apple does things, then go to Android. As for me, I love 
>>> iOS7 and I haven't ran into any of the bugs that people speak of on this 
>>> list. My Voiceover runs smoothly, I love the new Siri voices although I 
>>> wish we could use them with Voiceover, and I like how Voiceover is using 
>>> the new Vocalizer Expressive engine. I love iOS 7 and when  Mavericks comes 
>>> out next month for my Mac I'll probably upgrade that too unless the rumors 
>>> are true that I need 8 gigs of ram for it to run properly. And I know there 
>>> will be bugs with that OS but I'm not scared of bugs. Somewhat annoyed, but 
>>> not scared. I think what I'm trying to say is that there will be bugs on 
>>> any OS on any device. Our job is to find them and report them to Apple 
>>> Accessibility right away.
>>> 
>>> Shawn
>> 
> 

-- 
Christopher (CJ)
chaltain at Gmail

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