Your mistake is at step 6. You actually only have three options. The first one 
you are hitting is actually a descriptor and isn't even a button. You need to 
choose to add it as voice call, facetime audio or facetime. What you say the 
choices are is slightly different than what I have so either you are mistaking 
facetime and facetime audio for the same thing or you are running a different 
iOS version.
 
-- 
Cheryl

Go beyond the Christmas story this year;
meet Immanuel (God with us),
Jesus, the crucified Savior,
Christ, the risen Lord.



On Nov 30, 2013, at 4:31 PM, Alan Lemly <wale...@gmail.com> wrote:

> I don't know what I'm doing wrong but I've been unable to add a contact phone 
> number to my iPhone 5 favorites in the phone app. I'll admit that I find the 
> phone app not to be all that friendly so I guess I've just got a problem with 
> it. I am running iOS 6.1.4 and here are the steps I'm following without 
> success:
>  
> Open the phone app.
> Go to Favorites which is the first item on the left in the bar at the bottom.
> Select Add which is available on the top-right of the screen.
> Browse or search for the contact I want to add to my phone favorites.
> Open that contact and select the applicable phone number to add.
> I then get four options that appear and the first one is Add the contact name 
> and phone number to favorites as: which is the one I execute. The other 
> options are Voice Call, FaceTime, and Cancel.
> When I select Add, nothing happens and the four buttons remain on the screen 
> and nothing is added to favorites. I end up having to either select cancel or 
> scrub to back out of the screen.
>  
> Can someone direct me as to what I'm missing so I can add a phone favorite?
>  
> Thanks in advance for any help you can offer.
>  
> Alan Lemly
> 
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