So do you have to uninstall all 3 or just apple support and bonjour.  
Jen  

From: Liz And Sammie 
Sent: Sunday, January 26, 2014 10:51 AM
To: viphone@googlegroups.com 
Subject: Re: Trouble updating itunes to the latest version

Jen! I installed the ITunes update, and I had the same issues. I ended up 
uninstalling ITunes bonjour and apple application support. You do all of this 
by going into  your control panel, hit add remove programs, and choos ITunes, 
bonjour, and apple application support from the list. Once you remove these 
things, go to  apple software and you should be able to  install ITunes. It 
worked for me.

Liz Ulrich and Leader Dog Sammie 


Westwood Church of God Prayer Chain Coordinator 

http://www.facebook.com/elizabeth.ulrich.1
Sent from my very intelligent ParrotHead of an IPhone

On Jan 26, 2014, at 10:36 AM, "Jen Colley" <jen.col...@shaw.ca> wrote:


  Hi,  
  Yesterday I went to apple software updates and noticed there was an update so 
I asked it to install.  
  After a few minutes I got an error message telling me that it was not 
installed properly and to try updating again.  
  I’ve done this several times with no success.  I get a message telling me to 
go to tools and updates and try to update manually.  
  When I try to open itunes I get an error telling me the program couldn’t 
start because msvcr80.dll is missing from my computer.  I’ve never deleted 
anything.  All I want to do is update itunes to the latest version with no ill 
affect so question is, how do I do this.  
  Jen  
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