Should they be uninstalled in any specific order? Jen From: Liz And Sammie Sent: Sunday, January 26, 2014 12:56 PM To: viphone@googlegroups.com Subject: Re: Trouble updating itunes to the latest version
You need to uninstall all three you need to uninstall iTunes Bonjour and Apple application support. Then, you can reinstall iTunes. Liz Ulrich and Leader Dog Sammie Westwood Church of God Prayer Chain Coordinator http://www.facebook.com/elizabeth.ulrich.1 Sent from my very intelligent ParrotHead of an IPhone On Jan 26, 2014, at 12:47 PM, "Jen Colley" <jen.col...@shaw.ca> wrote: So do you have to uninstall all 3 or just apple support and bonjour. Jen From: Liz And Sammie Sent: Sunday, January 26, 2014 10:51 AM To: viphone@googlegroups.com Subject: Re: Trouble updating itunes to the latest version Jen! I installed the ITunes update, and I had the same issues. I ended up uninstalling ITunes bonjour and apple application support. You do all of this by going into your control panel, hit add remove programs, and choos ITunes, bonjour, and apple application support from the list. Once you remove these things, go to apple software and you should be able to install ITunes. It worked for me. Liz Ulrich and Leader Dog Sammie Westwood Church of God Prayer Chain Coordinator http://www.facebook.com/elizabeth.ulrich.1 Sent from my very intelligent ParrotHead of an IPhone On Jan 26, 2014, at 10:36 AM, "Jen Colley" <jen.col...@shaw.ca> wrote: Hi, Yesterday I went to apple software updates and noticed there was an update so I asked it to install. After a few minutes I got an error message telling me that it was not installed properly and to try updating again. I’ve done this several times with no success. I get a message telling me to go to tools and updates and try to update manually. When I try to open itunes I get an error telling me the program couldn’t start because msvcr80.dll is missing from my computer. I’ve never deleted anything. All I want to do is update itunes to the latest version with no ill affect so question is, how do I do this. Jen -- You received this message because you are subscribed to the "VIPhone" Google Group. 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