Have you tried turning off the phone by holding down the lock button for 3 
seconds, letting the phone power off then plugging it in. While the phone is 
plugged in, restart the phone by holding down the lock button for 6 seconds. 
After a short time the phone will vibrate and VO will come on.

I hope this helps.

Kimber 

Sent from Kimber's iPhone

> On Feb 8, 2014, at 12:35 PM, "Terrie Terlau" <terrie...@twc.com> wrote:
> 
> Hello everyone,
> I am sorry if this message comes through twice. I checked the archives on
> line and did not see it there and it did not come to my inbox, so am sending
> it again in case it did not arrive on the list.
> 
> I'm running iPhone 5 with iOS 6; have not updated yet. However, when my
> phone recovers, I will do so posthaste! I suspect that I would have more
> options for fixing the problem described below with iOS 7.
> 
> Last night, I launched File Browser and all functionality except Siri, the
> alarm, and making phone calls  with Siri is gone. I can't shut the phone
> off; I have no sounds except with Siri; I have no speech from VO except with
> Siri where VO works fine with all the gestures. I can call out by telling
> Siri to call a contact. After that, I have a working keypad where I can dial
> extensions. I can receive calls and while I am talking I have VO and
> gestures work. However, when the call ends, everything is dead again.
> nothing else works except that I get the buzz tone when I put the phone on
> mute.
> 
> I thought I knew how to reboot -- holding down the home and on-off buttons
> at the same time for several seconds. I have done this several times with no
> affect. I have also charged the phone all night and there is no change.
> Siri can't look things up on the web; when I ask her to tell me how to
> reboot the phone, she goes to the web and then I have the totally silent
> screen with no voice and no sounds.
> 
> If anyone can help, I would very much appreciate it. If a power user can't
> help in an email, I can call someone's phone with Skype on my PC and would
> pay for an expert's time if this was not a quick fix. Thanks very very much!
> After I recover from this, I am going to update!!!!!!!
> Thanks again for your help,
> Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie Terlau
> -- or both . . .
> 
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