Since you say you can't shutdown the phone, I suspect you'll need to do
a reset as Alex suggests. However, whenever the phone is responding, I'd
suggest powering your phone off and back on again as Kimber describes. I
know it's not exactly the same, but I think of a reset by holding down
the lock and home buttons as an uncontrolled shutdown, similar to
hitting the power button on a PC. I'd only recommend doing this when the
normal power off option, by holding down the lock button for a few
seconds, isn't available to you. This will give your iPhone a chance to
shutdown everything gracefully.
On 02/08/2014 12:49 PM, Alex Hall wrote:
You might also try a reset. Hold both power and home down for ten or so
seconds. If you have any vision, watch for the screen to light up with
the Apple logo, and release the two buttons.
--
Have a great day,
Alex
mehg...@gmail.com <mailto:mehg...@gmail.com>
On Feb 8, 2014, at 1:41 PM, Kimberly <kimbersinbox1...@gmail.com
<mailto:kimbersinbox1...@gmail.com>> wrote:
Have you tried turning off the phone by holding down the lock button
for 3 seconds, letting the phone power off then plugging it in. While
the phone is plugged in, restart the phone by holding down the lock
button for 6 seconds. After a short time the phone will vibrate and VO
will come on.
I hope this helps.
Kimber
Sent from Kimber's iPhone
On Feb 8, 2014, at 12:35 PM, "Terrie Terlau" <terrie...@twc.com
<mailto:terrie...@twc.com>> wrote:
Hello everyone,
I am sorry if this message comes through twice. I checked the archives on
line and did not see it there and it did not come to my inbox, so am
sending
it again in case it did not arrive on the list.
I'm running iPhone 5 with iOS 6; have not updated yet. However, when my
phone recovers, I will do so posthaste! I suspect that I would have more
options for fixing the problem described below with iOS 7.
Last night, I launched File Browser and all functionality except
Siri, the
alarm, and making phone calls with Siri is gone. I can't shut the phone
off; I have no sounds except with Siri; I have no speech from VO
except with
Siri where VO works fine with all the gestures. I can call out by telling
Siri to call a contact. After that, I have a working keypad where I
can dial
extensions. I can receive calls and while I am talking I have VO and
gestures work. However, when the call ends, everything is dead again.
nothing else works except that I get the buzz tone when I put the
phone on
mute.
I thought I knew how to reboot -- holding down the home and on-off
buttons
at the same time for several seconds. I have done this several times
with no
affect. I have also charged the phone all night and there is no change.
Siri can't look things up on the web; when I ask her to tell me how to
reboot the phone, she goes to the web and then I have the totally silent
screen with no voice and no sounds.
If anyone can help, I would very much appreciate it. If a power user
can't
help in an email, I can call someone's phone with Skype on my PC and
would
pay for an expert's time if this was not a quick fix. Thanks very
very much!
After I recover from this, I am going to update!!!!!!!
Thanks again for your help,
Terrie Terlau and a Very Sad iPhone -- or is that a very sad Terrie
Terlau
-- or both . . .
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