Hi,
Just a thought: you double tap for the quick catcher, yes? Then, you double tap 
for the take picture, yes? The picture won't  be taken until you have double 
tapped on "take picture". You need to hear the tones before it will take the 
picture. As you are trying this freehand, are you sure you have adequate 
lighting? Unfortunately, with Prizmo, the Flash doesn't come on until the 
pictures taken, so, if the lighting is inadequate the autofocusing function 
can't really kick  in. In this regard, TextGrabber is better because you can 
turn the flash on and it stays on all the time while the camera is searching to 
take a picture. Also, I am finding that both of these OCR apps behave better 
when I have less apps open in the app switcher.

Good luck,
Sandy

Sent from my iPhone

> On 13 Jul 2014, at 20:22, Eileen Misrahi <eileen.misr...@gmail.com> wrote:
> 
> Hi Julia,
> 
> I just opened the settings in Prizmo. I will list them here, so you can 
> compare what you have. 
> 
> iCloud- Mine is off by choice. This is a toggle button.
> General- Under themes, the default is neutral.
> OCR- detect text orienntation is on.
> 
> Export image quality is high.
> Accessibility- Under voice reading, you can change the reading speed, so this 
> is personal preference. 
> 
> I also did a quick capture scan with prizmo. It gave the normal up, down, 
> back, away, right etc. to locate the text. I tapped on the "take picture" 
> button and the normal chimes were heard. Do you think it's time to contact 
> support with Prizmo? They may have something that they can suggest. HTH.
> 
> Cheers,
> Eileen 
> 
> Sent from my iPhone
> 
>> On Jul 12, 2014, at 9:01 PM, Julia <julia.ku...@gmail.com> wrote:
>> 
>> Hi list.
>>   Today I was experimenting with scanning free hand with Prizmo. My first 
>> attempt wasn't very successful, so I changed some settings in the hopes of 
>> better results. I have no idea what I did, but now the app won't work 
>> properly when I use quick capture to try to take a picture of the text. When 
>> I double tap the button, it now says take picture heading, and sits there 
>> for a minute or two, even when I hit cancel, the app still vibrates like it 
>> is detecting a page. It does eventually sometimes take a picture, but not 
>> the speedy way it did before. The settings I changed are, detect text 
>> orientation from off to on,camera flash from auto to on, I set the 
>> recognition language to English, and I changed the paper size to U.S. 
>> Letter. I have tried deleting the app and downloading it again, but it looks 
>> like it remembered my previous settings. Is there perhaps a way to set it 
>> back to default? I didn't see any option like that.
>> Any suggestions about how to fix this problem would be greatly appreciated.
>> Thanks, Julia
>> 
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