Hi Denise,
Is your new phone already set up? Normally if you receive a new phone you will be asked at the end of the setup process if you want to set up as a new phone or restore from a backup. If your phone is connected to iTunes, you can then select the backup and it will be restored. If your phone is already set up, just connect to iTunes, then go to the File menu, find “Devices” and from there select “Restore”. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of denise colley Sent: Saturday, December 06, 2014 10:06 PM To: viphone@googlegroups.com Subject: Restoring aps from Itunes to my new iphone I did an encrypted backup of my iphone to itunes, but now I want to restore it on to my new phone? Also, I don’t seem to be able to get my new phone to restore my backup in the cloud. Any help with either of these issues would begreatly appreciated. Someone’s always done this for me before so am not real sure of the steps. Denise -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To post to this group, send email to viphone@googlegroups.com <mailto:viphone@googlegroups.com> . Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.