I have read through the archives and the manual and want to be I understand this issue correctly.
We use VNC to control quality on our CSRs (Customer Service Representatives) to monitor the information they get from the caller and that the information is entered correctly into our computer system. Therefore, it is not "good" that they can tell when we are monitoring them because they are then on their best behavior. However in what I have read there is no way, other than editing the source code, to change the option to change colors when the VNC connection has been made. Is this correct? Thanks Annette _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
