The hotel franchises do seem to have very specific requirements regarding phone 
faceplate capabilities, such as having the address and room number clearly 
printed on them.  I just learned this a couple of weeks ago.  The hotel owner 
should be able to provide you guidance on their requirements.  For this reason, 
I suspect touch-screen phones may not be a good solution.


[cid:image001.png@01D4EADA.A8EF1D40]<http://www.youtube.com/user/RitterCommunications>[cid:image002.png@01D4EADA.A8EF1D40]<http://www.linkedin.com/company/ritter-communications>[cid:image003.png@01D4EADA.A8EF1D40]<http://twitter.com/RitterComm>[cid:image004.png@01D4EADA.A8EF1D40]<https://www.facebook.com/RitterCommunications>[cid:image005.png@01D4EADA.A8EF1D40]<http://www.rittercommunications.com/>Tony
 McKay
Director, Sales Engineering and Service Delivery
Ritter Communications
Office:  870-336-3449
Mobile:  870-243-0058
[cid:image006.jpg@01D4EADA.A8EF1D40]
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From: VoiceOps <voiceops-boun...@voiceops.org> On Behalf Of Colton Conor
Sent: Wednesday, April 03, 2019 8:20 AM
To: Carlos Alvarez <caalva...@gmail.com>
Cc: voiceops@voiceops.org
Subject: Re: [VoiceOps] Hotel Phone System

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clicking links. ***
Carlos,

I did not know about these specific hotel 911 rules, so thank you for letting 
me know. Has anyone actually provided service to hotels, and can comment on 
this?

We have provided analog lines to a hotel, but then another vendor came in and 
put in what looked like an old school Mitel system. They didn't request 
anything fancy as far as e911 from us just the regular.



On Mon, Apr 1, 2019 at 9:00 PM Carlos Alvarez 
<caalva...@gmail.com<mailto:caalva...@gmail.com>> wrote:
You might already know, but there are a number of specific requirements for 911 
calls from hotels, and lots of liability risk.  You will have to make sure you 
are compliant, and write up documents showing how you will maintain compliance. 
 I'm not an expert on this by any means because we just don't do hotel service 
at all.  During a recent 911 training, the presenter just referenced hotel 
challenges a few times but didn't go into it since we don't work with that 
industry.  One comment I remembered is notifying the front desk and 
security/facilities team in "some reliable way" which he didn't expound on.


On Sat, Mar 30, 2019 at 7:14 AM Colton Conor 
<colton.co...@gmail.com<mailto:colton.co...@gmail.com>> wrote:
Anyone have recommendations on brands and models to deploy for a hotel? We use 
Broadsoft as our voip switch, but the though of using standard licenses for a 
100 room hotel would be expensive in monthly license cost alone. Hotel only 
wants 10 phone lines, so we are thinking about providing an onsite PBX with 10 
SIP trunks as the input.




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