I just had a call with Bandwidth about using their Dynamic Location Routing product to fill in the very specific location info required by this act. However, I asked them a question he said had never been asked; what are we to do with permanently mobile (all softphone) companies. I can't believe that in 2021, people are still insisting on physical phones all the time. I've get several soft-only customers, or maybe a physical phone for a couple of receptionist type people. Some have offices that they almost never use.
So...what are the rest of you doing with this? I thought there was a legal option to say "don't use your mobile softphone" but maybe not?
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