Hi...
I'm forwarding this for Stephen as he doesn't seem to be able to post
to the list.
Rather than send the attachments to the list I've made the graphics
mentioned available at
<http://www.earthyself.com/apple/graphic1.tiff>
<http://www.earthyself.com/apple/graphic2.tiff>
Thanks,
Shay
From: Stephen Atherton <[EMAIL PROTECTED]>
Date: 8 June 2004 7:09:16 PM GMT+10:00
To: "Antony N. Lord" <[EMAIL PROTECTED]>
Cc: WAMUG Mailing List <wamug@wamug.org.au>
Subject: Re: Educational Pricing
All you ever wanted to know about changes to education warranty :-)
Objective
To clarify changes effective from 28th June 2004 to:
a) eligibility criteria for education individuals
b) warranty conditions applying to education individuals
and to restate those customers which remain eligible for education
terms & conditions including pricing & warranty.
Please note that written notice (as per contract conditions) has
been forwarded separately to each AUC member university.
Summary of Changes
Effective 28th June 2004;
a) Alumni will be excluded from the definition of eligible education customer
b) Warranty on all education individual sales will revert to our
standard 12 months warranty terms & conditions. ie: While education
individuals will still be able to access education pricing (note
that discount was increased effective 1st May 2004), Tricare will
no longer apply to individuals. Please also note that an APP
product for agency customers will also be available by June 28th.
Details will be available from channel partners.
c) TAFE students studying certificate level (or higher) courses
will be included in the definition of eligible education customer.
While I acknowledge that this last point has no relevance for AUC
members, I've included it for the sake of completeness.
Message
The following table broadly names eligible individuals and
identifies the channel partners which are authorised to handle
agency sales to those customers:
Content-Type: image/tiff;
x-unix-mode=0666;
name="pastedGraphic1.tiff"
Content-Disposition: inline;
filename=pastedGraphic1.tiff
Special Note: Institution vs Individual Part Numbers - There are a
number of products (most commonly software) for which a unique and
attractive price is offered for institutions. These part numbers
are clearly identified on our price lists. In these cases there
will commonly be a separate part number applicable for individuals.
Please note that institution only part numbers (and the pricing
which goes with those) are not available to individuals.
The next table broadly names the eligible institutions and
identifies the channel partners which are authorised to handle
agency sales to those customers:
Content-Type: image/tiff;
x-unix-mode=0666;
name="pastedGraphic2.tiff"
Content-Disposition: inline;
filename=pastedGraphic2.tiff
Definition Notes
1) AUC Universities:
To see a current list of AUC member universities;
1.1 Go to : http://auc.uow.edu.au/
1.2 Click on: "About the AUC"
1.3 Click on "AUC Members"
2) Private Colleges Eligibility Criteria:
For Private colleges to receive Apple education terms & conditions
including pricing, they must meet ALL of the following criteria:
1) The college must be a registered training organisation (RTO)
and/or a Quality Endorsed Teaching Organisation (QETO)
2) The college must offer certificate level or higher courses
3) The college must have documented evidence that it is affiliated
with (or associated with) a TAFE, University or Department of
Education
3) Defining an Individual purchase vs Institutional purchase:
An institutional purchase is any purchase (even a single unit)
being paid for by an institution such as a university.
An individual purchase is any purchase by an eligible education
individual (such as a student or teacher) and being paid for with
their own funds.
Closing Remarks
Written notice of these changes has already been mailed to each AUC
member university.
While I appreciate that education individuals will be disappointed
at the diminution of the warranty offering, I do hope that these
customers will appreciate that effective May 1st Apple increased
the percentage discount for all education customers. Nevertheless,
the expected reaction is understandable. We have not taken this
decision lightly, nor have we taken it naively.
What results from these actions is a very compelling price point
for those education individuals satisfied with the 12 months
statutory warranty. For those individuals requiring 3 years
warranty (with included phone support) that option will also be
available, but obviously at additional cost. We expect that these
customers will include in their value assessment a comparison with
the offerings of our competitors. Notwithstanding any sense of
disappointment these latter customers might feel at the
discontinuance of Tricare, I believe the value of our offering will
be very competitive.
Naturally, any education individual customers who place orders
prior to June 28th (regardless of the date we actually ship) will
receive Tricare warranty (ie: 3 years).
On 08/06/2004, at 7:04 PM, Antony N. Lord wrote:
I could have sworn I read (on the WAMUG) list a few days ago a
thread regarding changes to eligibility for educational discounts
(and warranty periods) on Mac hardware purchases.
After much hunting I can't seem to find any references.
In short my questions are
* Who qualifies? In my case I'm a UWA graduate but I'm not sure if
this alone qualifies me. My father is a ECU lecturer - I don't
know if this helps. Apple.com.au doesn't seem particularly helpful
in spelling out who qualifies.
* Do all the Apple Resellers support (the same?) educational pricing?
* Anyone know if you can use a Resellers finance option (RentSmart
etc) in conjunction with educational pricing?
Cheers, Anton.
--
==================================================================
= = =
= Antony N. Lord = http://antonylord.com =
= [EMAIL PROTECTED] = Perth, Western Australia =
= = =
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=========================== Shay Telfer ================================
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