On 21/02/2006, at 10:39 PM, Greg Sharp wrote:

On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:

1/. How hard is it to "self install" bigpond cable wireless modems? (
the website says that self install is not supported for macs?)

Telstra Wireless is a pain in the butt. Nobody I've heard of with a Mac has had any success getting it set up. If you must use Telstra Cable just get
the standard Cable Modem Telstra supplies. They sent me a new Motorola
SB5101l-AU Surfboard Cable Modem a few weeks ago in preparation for their speed boosts as of March to 17MB/sec down 256K/sec up speeds. Use a 3rd party Wireless/Router such as a Netgear WG614 or similar that can handle wired or wireless clients. It will work out cheaper and be far superior.

If you can get other options other than Telstra consider that also
especially if you can get ADSL2+. Telstra is extremely Mac unfriendly and
just about every ISP provides more value for your money.

I haven't had success with the self install yet. I got the SB5101l-AU Surfboard Cable Modem yesterday but it won't work with the Linksys Wireless G router that I was using before.

Re support, when I got through I was passed to someone who then passed me to someone who was a Mac 'specialist' but they won't help you if you have a '3rd party' wireless router.

So darned if you do and darned if you don't.

BTW, she *did* get me running after a while with a direct ethernet connection but, hey, everything was working fine until they sent me the new cable modem. And I'm kinda used to wireless now. And she was polite :-)

They're not cheap. For the same money ($60/mth) my restaurant manager is getting 12Mbit speeds and a 20Gb download limit (Telstra - 10Gb) with Amnet.

Looks like it could be time to switch, although maybe my wireless router needs to be magically reconfigured to talk to this new modem. Who knows? I'm considering Highway1 and Westnet who have good reputations.

Brett Carboni
Tsunami Sushi Bar
"Sushi uploads thru mouth faster than downloads"
<http://www.tsunamisushi.com.au>