Considering the tone and decision of letter provided by Rhonda it is
not surprising that the arrogance of Telstra not only pushes their
product but that of a very heavy provider of OS.
Telstra is and always will be a subscriber (very heavily discounted)
to hinted OS and support for any other OS is not in their financial
interests, even when I was connected with Bigpond. As a Mac user all
their sites either not able to connect or not usable, available only
to one Browser on assumed OS.
Hence now with iiNet, once original contract expired. I think I paid
out early just to change.
What is also amazing is how much money Telstra wasted on a viability
study-parliamentary inquiry of Open Source OS's and products proving
their are better and cheaper options. But low and behold they still
recommended the inferior services and arrangement with this assumed
OS. Would have loved to been the research centres or company delving
into that cherry approximately 11 million of them, plus cash
incentive from other OS.
Cheers!
`Rob...
On 03/05/2007, at 9:02 AM, Mike MOORE wrote:
Now you can't even access the ladder or fixtures if you are on a
Mac. They never load.
I have given up and switched to sourcing my information from the
Foxtel AFL website. http://www.foxsports.com.au/afl
The other reasonable options option is the Real Footy website:
http://www.realfooty.com.au/
Unless lots of people complain to AH Demetriou then not much will
change on the official AFL website.
On 03/05/2007, at 8:12 AM, Ronda Brown wrote:
On 02/05/2007, at 11:27 PM, Mike MOORE wrote:
I complained and this was the reply I received:
Thank you for your email dated 08 Apr
The problem you have described is a known issue and has
recently been escalated to our level 2 support group. Our
technicians will investigate the issue and take appropriate
action to resolve the problem.
However, we have tested the site thru Fire Fox, which loads
the data normally. You may wish to try accessing AFL.com.au
thru Fire Fox. Please note that Fire Fox is not Supported. This
information is provided as a courtesy only.
Once again, our sincere apologies and please let us know if you
are having further problems.
Nothing has happened (surprise, surprise) The only way we are
likely to get it fixed is to complain direct to the AFL commission.
Hi WAMUG people,
Back in 2002 a lot of people (including me) wrote letters to the
ACCC & the AFL Commission re Telstra's exclusive agreement with
the AFL. I had a Paid Subscription to view multimedia content,
replays etc. and then found I could not continue unless I became a
BigPond ADSL customer.
http://www.katelundy.com.au/April2002.htm
I've included below a letter that Galen Parker wrote to Senator
Lundy, and below his letter is the ACCC Response:
Quoted Letters:
Good Afternoon Senator Lundy,
My name is Galen Parker, and I am emailing in a desperate attempt
to seek information on what types of action I as a regular West
Australian guy can take against Telstra’s exclusive multimedia
content on the internet.
I am a fanatical AFL fan, who frequents the website of my club,
the West Coast Eagles, and the main AFL website (afl.com.au) to
get news and information about the game I love. I may frequent
these sites perhaps 5-10 times a day to get the very latest reports.
In previous years I have happily paid an AFL.COM.AU subscription
to view multimedia content, match replays, audio media releases
and other content that broadband internet can provide these days!
I am a software developer by profession, and thus a heavy internet
user. I have cutting edge technology which includes a 1.5Mbit ADSL
connection and happily subscribe to a local West Australian owned
ISP, iiNET, who I feel have GREAT service and the best product range.
When my subscription to afl.com.au expired in 2004 I was amazed to
find I could not renew my subscription due to the new AFL
Exclusivity deal with Telstra. I could not believe the ONLY
options I had were to either leave the country, (because the
multimedia content is allowed to be viewed by international
subscribers) OR join a far inferior ISP… Telstra Bigpond.
Of the above options, moving out of the country is more feasible
due to the heavy requirements on internet usage in my profession,
and Telstra being FAR inferior in product range, service and
pricing. Is this fair for a company to twist the arms of consumers
to purchase inferior services?
I have attempted to contact the AFL and Telstra on this issue to
no avail. I emailed a senior person at the West Coast eagles
asking what they feel about the situation and was refreshed to
find out that due to sponsorship deals with competitors like Optus
the Eagles were not happy at all with the deal.
The new AFL 2005 season is about to start and still there is no
options or progress on this appalling situation. The ‘new look’
afl.com.au website is branded with Telstra advertising, promotions
and marketing. All contacts on the site go to Telstra and not the
AFL, so it’s a very frustrating situation because I do not know
what I can do to voice my concerns
This article from 2002 has been the reason I decided to contact
you for information.
http://whirlpool.net.au/article.cfm?id=939&show=all
Kind Regards
Galen Parker
---------------------------------------------------------------------
-----------------------------------------------------------
The ACCC Response:
Telstra has an exclusive agreement with the AFL to manage the AFL
website and to provide video streaming of premium content, such as
coverage of AFL matches. Until recently, this premium content was
available on a subscription basis irrespective of which ISP
provided internet services to the particular subscriber.
The ACCC is aware that Telstra has recently restricted access to
this premium AFL content to BigPond subscribers. Overseas
subscribers will continue to be able to access the premium content
on a subscription basis even though they obtain internet access
through an ISP other than BigPond.
The ACCC has held discussions with Telstra and the AFL in relation
to this exclusive arrangement. On close examination of the
circumstances, the ACCC is of the view that Telstra and the AFL
are entitled to enter into their exclusive arrangement and that
Telstra's requirement that subscribers obtain internet access
services from BigPond is not likely to constitute a breach of the
TPA.
---------------------------------------------------------------------
-------------------------------------------------------------------
End of Quoted letters.
As you can see, nothing has changed since 2002!!
Cheers,
Ronni
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Scanned with Copfilter Version 0.84beta1 (ProxSMTP 1.6)
AntiVirus: ClamAV 0.90.1/3196 - Thu May 3 06:20:55 2007
AntiVirus: F-PROT 4.6.7 Engine version: 3.16.15
SIGN.DEF 2 May07 - SIGN2.DEF 2 May07 - MACRO.DEF 2 May07
by Markus Madlener @ http://www.copfilter.org
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
