It may be worth checking if all her email [assuming using Apple's
Mail.app] has been removed from the server.
Control-click on any of the blue mail folders in the folders list [in
the left pane] then open 'Get Info', then select 'Messages on Server'
which gives you a list of all the messages still resident on the
server, then select them all [assuming you don't wish to keep any
altho I can't see why anyone would want to] and then delete them.
The other suggestion of ensuring messages are deleted from the server
as soon as read will prevent such a build up again.
I check that Messages on Server every few months or so and always
find some messages still there even though they should have been
removed. Don't know why this happens. I just include that process now
in my [ir]regular housekeeping procedures.
.........
Peter Sealy
Thurgoona AUSTRALIA
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