Thanks, Peter.

Opening Mail and changing my default email app to Entourage worked.

The 'No services apply' message is still present no matter which App I use.  Just one of those mysteries, I suppose.  I never use it anyway!

Rob

On 14/06/10 8:53 AM, Peter Hinchliffe wrote:

On 12/06/2010, at 9:48 PM, Rob Phillips wrote:

I'm not sure if this is one problem or two (or more...)

I occasionally do mail merges from M$ Word to email. For the last month or more I've been unable to do this.  In the meantime, I've upgraded to Snow Leopard, and from MS Office 2004 to 2008.

I can do mail merges to file or to printer, but the 'merge to email' button is greyed out.

Looking into it a bit more, I've been trying some other things without success.
  • Using the Word File menu to 'Send to' email, but the option to 'Mail recipient (as attachment)' is greyed out.
  • This may not be related, but when I look under the Services menu under application's menu, a greyed out message 'No services apply' appears.
Of course, normal email works (assuming you get this :-), but the communication between programs seems to have failed.

My normal email program is Thunderbird 3, but I also use Entourage 2008 for work calendars.

Any ideas?

Rob


The Send To option works fine on my system, but I use Mail as my default email client. It's possible that Thunderbird is not a recognised email client for Word 2008 to use. As far as as Services menu goes, I suspect that's because Word 2008 is still a Carbon application and probably not written to support the Snow Leopard Services structure correctly.

Try setting your default email client to Mail or Entourage temporarily and see if things change.


Peter Hinchliffe        Apwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482    Mob 0403 064 948
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Mac because I prefer it -- Windows because I have to.





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Associate Professor Rob Phillips
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