Thank you Ronda,
I am building a list of possible actions for my next visit to her home.
I don't want her to think Macs are awkward as I have only converted her from
Windows in the last 12 months !!


On 03/10/2010, at 6:43 AM, Ronda Brown wrote:

> Hi again Stephen,
> 
> When you "Reset Safari..." from the Safari menu bar, check all the options.
> 
> You could also test the "plist" files. If your issue is specific to a single 
> function of Safari, remove the related "plist" file (found in: MacintoshHD > 
> Users > username > Library > Safari). 
> Drag the "plist" file to your Desktop and restart Safari. 
> If the issue is solved, trash the file from your Desktop.
> 
> Sent from Ronni's iPad
> 
> On 02/10/2010, at 9:56 PM, Stephen Chape <ch...@westnet.com.au> wrote:
> 
>> Thank you Ronni,
>> 
>> I had thought of repairing permissions as I left their home today.
>> Will try on next visit.
>> 
>> However I did not think of "Rest Safari"
>> 
>> On 02/10/2010, at 8:19 PM, Ronda Brown wrote:
>> 
>>> 
>>> On 02/10/2010, at 4:18 PM, Stephen Chape wrote:
>>> 
>>>> Hi folks,
>>>> 
>>>> My step daughter has an iMac 17 inch 2GHz using Tiger.
>>>> Each of her 2 children have their own log in (with the same parental 
>>>> controls set up)
>>>> 
>>>> On Thursday her son started having a problem with Safari.
>>>> He can open Safari and select anything in bookmarks OK.
>>>> However once he opens Google, enters something in the search box and 
>>>> clicks Search,
>>>> the spinning beach ball appears, runs for about 30 seconds to a minute and 
>>>> then
>>>> Safari quits.
>>>> 
>>>> I tried opening the Apple website and that was fine, but once I entered 
>>>> something in
>>>> the search box and hit enter .... Safari quit !!
>>>> 
>>>> Strange thing is that mum and daughter can log in and Safari is fine.
>>>> 
>>>> I have compared the Safari set up for both children and it is identical.
>>>> 
>>>> So I decided to delete the son as a user and up comes the spinning beach 
>>>> ball for that !!
>>>> Have to then force quit system preferences.
>>>> 
>>>> Any ideas please from anyone ??
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>> 
>>> Hi Stephen,
>>> 
>>> I presume Parental Controls is set to 'Not allow' the son to install any 
>>> plugins /add-ons.
>>> 
>>> 1. Have you Reset Safari in the Son's User Account?
>>> Choose "Reset Safari" from the Safari menu and click "Reset".
>>> 
>>> 2. Have you "Repaired Permissions" on the Son's Account?
>>> 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro  Intel Core i7
>>> 2.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
>>> 
>>> OS X 10.6.3 Snow Leopard
>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
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> 
> 
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Regards,
Stephen Chape




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