On 15/12/2010, at 9:09 AM, Ronda Brown wrote:

> 
> 
> On 14/12/2010, at 6:38 PM, Pat wrote:
> 
>> On 14/12/2010, at 5:07 PM, Ronda Brown wrote:
>> 
>>> 
>>> 
>>> On 14/12/2010, at 4:47 PM, Ronda Brown wrote:
>>> 
>>>> 
>>>> 
>>>> On 14/12/2010, at 4:09 PM, Pat wrote:
>>>> 
>>>>> 
>>>>> A few months ago I bought a Mac mini plus wireless keyboard and magic 
>>>>> trackpad to use mainly for recording TV programs.  I was very busy at the 
>>>>> time; everything seemed to work OK.  I was able to program TV shows and 
>>>>> they got recorded.
>>>>> 
>>>>> Recently, I started wondering about the gestures that are supposed to be 
>>>>> used with the trackpad - they didn't work on mine.  When I looked at 
>>>>> 'About this Mac', the keyboard and trackpad were both listed in the 
>>>>> Bluetooth section.  When I look at System Preferences, it doesn't see the 
>>>>> trackpad.  I have tried restarting and searching for a trackpad, but the 
>>>>> little 'wait' wheel just keeps going around with no result.
>>>>> 
>>>>> What can I do to introduce the trackpad to its preferences?
>>>> 
>>>> Hi Pat,
>>>> 
>>>> When you turn the Track Pad on does the green light start blinking?
>>>> If not:
>>>> 
>>>> When you turn it on, the green light goes on but it does not start 
>>>> blinking, and trackpad in system preferences can't find your trackpad.
>>>> Hold down the 'on' button on the trackpad until the light starts to blink. 
>>>> This is a reset that forces the trackpad to 'unlink' with whatever it 
>>>> thinks it is linked to, and to make itself discoverable. 
>>>> Once the green light is blinking, just go to trackpad in system 
>>>> preferences and it will quickly discover your new device.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 17" MacBook Pro  Intel Core i7
>>>> 2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
>>>> 
>>>> OS X 10.6.4 Snow Leopard
>>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> Hi again Pat,
>>> 
>>> I forgot to mention if you had installed the Magic Trackpad and Multi-Touch 
>>> Trackpad Update 1.0?
>>> Software Update should have shown it after you originally setup the Track 
>>> Pad.
>>> You can check by Opening Software Update > Preferences - click on 
>>> "Installed Software", scroll to find Magic Trackpad and Multi-Touch Update 
>>> version 1.0 
>>> 
>>> <http://support.apple.com/kb/DL1066>
>>> Magic Trackpad and Multi-Touch Trackpad Update 1.0
>>> 
>>> Cheers,
>>> Ronni
>> 
>> Hi, Ronni, thanks for the quick reply.
>> 
>> OK.  Here's what's happening.  The trackpad update was already installed.  I 
>> held the button down until the message 'trackpad connected' came up.  I 
>> thought, wow, that was fast and easy.  However, I played with it for a few 
>> minutes, and then - back to nothing.  Held the button down again, and the 
>> message 'trackpad off' appeared.  I kept trying this - it would connect, but 
>> would only stay connected for a minute or so.  The battery level was 91% 
>> when I started, hopefully that is sufficient to keep it going.
>> 
>> At no point did the green light blink.  Holding the button down only made 
>> the green light appear and stay steady about 5 seconds and then go off 
>> again.  And still Bluetooth in System Preferences says that the trackpad is 
>> recognised and connected.
> 
> Hi Pat,
> 
>>> And still Bluetooth in System Preferences says that the trackpad is 
>>> recognised and connected.
> 
> The Magic Trackpad  is now recognised and connected … but it is not 
> maintaning connection. Is that what you mean?
> 
>> 
>> So, I am still mystified, but grateful for your reply.
>> Pat
> 
> Cheers,
> Ronni

Hi, Ronni,

Yes, that is it exactly.  Or I should say, it gets recognised and connected but 
then looses that recognition and connection within about a minute.

Cheers,
Pat


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