On 24/05/2011, at 11:31 AM, Bill Parker wrote:

> 
> Can anyone tell me why I cannot send emails (Mac mail) to people using 
> iPhones via an ADSL Bigpond set-up?   The converse is NOT the case.
> 
> On the contrary, I also use a Westnet 3G Optus USB modem on the road and have 
> no such issues.

Hi Bill,

A) Are you trying to send from your " bill parker <re...@westnet.com.au>” email 
address using Apple Mail on your iPhone while wirelessly connected to a  
Bigpond Network?

OR

B) Are you trying to send from your " bill parker <re...@westnet.com.au>” email 
address using Apple Mail on your Computer while wirelessly connected to a  
Bigpond Network?

If B) Try changing the outgoing Mail (SMTP) server to mailr.westnet.com.au

1. Open Mail > Preferences > Accounts
2. Click "Westnet POP" & Under 'Account Information'
3. Go to  Outgoing Mail Server (SMTP): mail.westnet.com.au
    click on the Arrow & Scroll to 'Edit SMTP Server List'
    (as attached screenshot shows)
4. Click the +
5. Double click (where it says to) & type in mailr.westnet.com.au
6. Click  mailr.westnet.com.au so it shows in Outgoing Mail Server (SMTP)
7. See if you can send an email 

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)















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