Oh Gary,

I didn’t realise you have not updated to OS X 10.6.8 using the Combo Update.
Definitely update using the Combo Update, follow the instructions I previously 
posted.

Then do the clearing of caches etc as below.

Cheers,
Ronni

On 30/11/2011, at 3:54 PM, Ronda Brown wrote:

> Hi Gary,
> 
> In your Wife’s User Account, first check everything is up to date.
> 1. Then “Repair Permissions”
> 2. Restart into her Account
> 3. Then “Delete the Safari’s Cache database file as I explained in previous 
> email.
> Delete Safari's Cache database file.
> ~/Library/Caches/com.apple.safari/.  Delete the Cache.db file. 
> 4. Restart into her Account
> 5. Repair Permissions again.
> 
> See if Safari is faster, if not there might be something else going on in her 
> User Account.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.7.2 Lion
> Windows 7 Ultimate (under sufferance)
> On 30/11/2011, at 3:22 PM, gary dorn wrote:
> 
>> Rhonda and James
>> thanks for your suggestions,
>> 
>> its the iMac which has the slow web connection - only on her account
>> 
>> On other accounts on the iMac,( mine,  3x kids and test account, all 
>> run okay), its just the wifes which is really slow - usually safari 
>> and sometimes Firefox.
>> 
>> The macbook runs fine
>> 
>> Is it worthwhile deleting the Safari and Firefox cache first? and 
>> seeing if that makes a difference.
>> 
>> TA
>> 
>> 
>>> Hi Gary,
>>> 
>>> You mention your wife is using the iMac constantly for her ENJO 
>>> business, then you mention she is using your MacBook?
>>> Which one is having the problem with Safari running slow?
>>> 
>>> AS James has suggested update to OS X 10.6.8, but download and 
>>> install the Combo Update!
>>> Download the OS X 10.6.8 Update Combo from here: 
>>> <http://support.apple.com/kb/DL1399>
>>> 
>>> 1. Repair Permissions first before installing the Combo
>>> 2. Install the Combo OS X 10.6.8
>>> 3. Repair Permissions again.
>>> 4. Restart your computer
>>> 
>>> Repairing permissions IS extremely important for Apple software 
>>> updates, especially for OS X updates.
>>> It is not important for third party software although, it does keep 
>>> Finder in the loop of what is going on.
>>> 
>>>>> I did  a permissions check and it came up with  errors in;
>>>>> Java/JavaVirtiualMachines
>>>>> 
>>>>> 
>>>>> which have remained errors despite a number of "repairs"
>>> 
>>> What exactly is the full error?
>>> 
>>> If its something like this:
>>> "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar", 
>>> should be -rw-r--r-- , they are lrwxr-xr-x .
>>> Note where it displays the privileges that the lead character is an "l".
>>> The leading "l" (ell) is not a permission anyway; it is the file 
>>> type identifier that tells the OS the file is a symbolic link.
>>> 
>>> If this is the case, the answer to your query is:
>>> Because there are no permissions errors. The message is information 
>>> stating that the displayed item is not actually a file it is a link 
>>> or alias to a file. The Java items turn out to be symlinks.
>>> 
>>> In the past, this sort of thing has happened with SUID and ACL.
>>> 
>>> As long as you receive 'Permissions repair complete' you are OK.
>>> 
>>> If Safari is still running slow after installing the Combo Update 
>>> and Restarting & repairing permissions.
>>> Delete Safari's Cache database file.
>>> ~/Library/Caches/com.apple.safari/.  Delete the Cache.db file.  (the 
>>> "~" tilde means your Home Library)
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro 2.3GHz Quad-Core i7 "Thunderbolt"
>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>> 
>>> OS X 10.7.2 Lion
>>> Windows 7 Ultimate (under sufferance)
>>> 
>>> 
>>> On 29/11/2011, at 1:44 PM, James / Hans Kunz wrote:
>>> 
>>>> i would update to 10.6.8 first
>>>> James
>>>> 
>>>> SAD Technic
>>>> U3 6 Chalkley Pl
>>>> Bayswater WA
>>>> Australia
>>>> +618 9370 5307
>>>> mob 0414 421132 (international +614 14421132)
>>>> sad...@iinet.net.au
>>>> http://www.members.iinet.net.au/~saddas/
>>>> 
>>>> Patience and perseverance have a magical effect before which 
>>>> difficulties disappear and obstacles vanish.
>>>> 
>>>> On 29/11/2011, at 1:37 PM, gary dorn wrote:
>>>> 
>>>>> howdy all
>>>>> 
>>>>> my wife  uses the  iMac  constantly now for her ENJO business
>>>>> 
>>>>> Previously ENJO supplied a PC app which we ran via parallels - which
>>>>> was sort of okay.
>>>>> 
>>>>> Since July this year ENJO have moved over to an online ( therefore
>>>>> platform neutral) system, which seems to only run properly on Firefox
>>>>> ( but not on Safari)
>>>>> 
>>>>> She still accesses the previous PC software to look at her 
>>>>> customer database.
>>>>> 
>>>>> Lately its web access has become really slow - but only on my wifes
>>>>> account, using other computers/ accounts seems to run fine. ( so shes
>>>>> been using my mac book)
>>>>> 
>>>>> email works okay
>>>>> browser works sometimes
>>>>> Safari often says cannot find network.
>>>>> 
>>>>> I did  a permissions check and it came up with  errors in;
>>>>> Java/JavaVirtiualMachines
>>>>> 
>>>>> 
>>>>> which have remained errors despite a number of "repairs"
>>>>> 
>>>>> system specs
>>>>> 
>>>>> Mac OS 10.6.6
>>>>> 4GB memory
>>>>> Airport utility 5.5.3
>>>>> 802.11n
>>>>> transmit rate 117
>>>>> 
>>>>> 
>>>>> I am hoping  any one may be able to advise what we can do about this
>>>>> slowness on her account.
>>>>> 

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