Hi Bill,

Perhaps try Channel 13
The best way to do it is to test them all out. 
Usually the higher channels work better (11-13)

Channels 1-5 overlap each other, as do: 2-6, 3-7, 4-8, 5-9, 6-10, 7-11.
Non-overlapping sets: 1-6-11, 2-7, 3-8, 4-9, 5-10.

In clearer terms, if you're still a bit confused: If the channel numbers are 5 
or more apart, then they don't overlap each other. 
If they are less than 5 apart, they do and you'll get interference.

Cheers,
Ronni

Sent from Ronni's iPad

On 23/04/2012, at 6:01 PM, Bill Parker <ren...@westnet.com.au> wrote:

> I do not see them in the network list and we are not the best of neighbours 
> due to building work by us!
> But advice welcome.
> Bill
> On 23/04/2012, at 5:58 PM, Ronda Brown wrote:
> 
>> Hi Bill,
>> 
>> Channel 11 is normally the recommended channel for 802.11b/g 2.4GHz band.
>> BUT if your nearest neighbours are also on Channel 11 it is best to select a 
>> channel 2 channels away from them.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad
>> 
>> On 23/04/2012, at 5:43 PM, Bill Parker <ren...@westnet.com.au> wrote:
>> 
>>> Thanks Ronni,  I have the Thompson model number and I think I can work 
>>> through the instructions below.   All else failing I'll go back to Ch1. I 
>>> asked the Bigpond fellow "why" 11 but he didn't answer me clearly.
>>> 
>>> 
>>> Bill
>>> On 23/04/2012, at 4:35 PM, Ronda Brown wrote:
>>> 
>>>> Hi Bill,
>>>> 
>>>> Is the Thompson Gateway WiFi handling your wireless Network or have you 
>>>> turned OFF wireless on the Thompson and are you using a Airport Extreme or 
>>>> Airport Express for your Wireless Network?
>>>> 
>>>> If you are using the Thompson Gateway to handle your wireless network / 
>>>> connection to the Internet.
>>>> Without knowing what model Thompson it is, you need to login to the 
>>>> Thompson through your Browser and locate the wireless configuration page 
>>>> and change the channel.
>>>> 
>>>> The below instructions might vary slightly depending on which model 
>>>> Thompson Gateway Wi-Fi you have.
>>>> 
>>>> 1. Open Safari
>>>> 2. Type in the Address Bar the IP address of your Thomson Gateway (by 
>>>> default: 192.168.1.254).
>>>> 3. If you have protected your Thomson Gateway with a user name and 
>>>> password, the Thomson Gateway will prompt you to enter these.          
>>>> Enter your user name and password and click OK.
>>>> 4. The Thomson Gateway GUI appears.
>>>> 
>>>> Then to Change the wireless channel:
>>>> 
>>>> Proceed as follows:
>>>> 
>>>> 1. On the left menu, click 'Home Network'.
>>>> 2. Under Wireless, click your access point. (It will be listed in format: 
>>>> "WLAN:Network Name > Actual speed" … example WLAN: Thompson83C7C7 (54Mbps)
>>>> 3.The Wireless Access Point page appears.
>>>> 4. In the Navigation bar, click Configure.
>>>> 5. Under Configuration, select the channel of your choice in the Channel 
>>>> Selection list.
>>>> 6. Click Apply.
>>>> 
>>>> The channel you select will depend on what band your Wireless Network is 
>>>> operating on; the 5GHz or 2.4GHz band.
>>>> As you have mentioned channel 1 & 11 I presume you are using only a 2.5GHz 
>>>> wireless network.
>>>> 
>>>> The 2.4 GHz channels are numbered 1 − 13 (If you know what channel your 
>>>> neighbours are using try to go 2 channels above or below their channel.)
>>>> The 5GHz channels are numbered 36 − 165  (149 is normally considered best )
>>>> 
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>>> 
>>>> OS X 10.7.3 Lion
>>>> Windows 7 Ultimate (under sufferance)
>>>> 
>>>> 
>>>> 
>>>> On 23/04/2012, at 3:05 PM, Bill Parker wrote:
>>>> 
>>>>> Here's another question:
>>>>> 
>>>>> This is my set up:
>>>>> Card Type:    AirPort Extreme  (0x14E4, 0xD6)
>>>>> Firmware Version:    Broadcom BCM43xx 1.0 5.100.198.104.5)
>>>>> Locale:    APAC
>>>>> Country Code:    X1
>>>>> Supported PHY Modes:    802.11 a/b/g/n
>>>>> Supported Channels:    1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 36, 40, 
>>>>> 44, 48, 52, 56, 60, 64, 149, 153, 157, 161, 165
>>>>> 
>>>>> 
>>>>> A few weeks ago, access to Bigpond via a Thompson Gateway WiFi system 
>>>>> died.  I rang Bigpond and a very  helpful fellow in the Phillipines went 
>>>>> through all the usual diagnostics and got the system up and running.   He 
>>>>> then asked permission to take control of my laptop (granted) and he said 
>>>>> Channel 1 was "wrong" and changed it to Ch11.  Now it drops out every 30 
>>>>> minutes or so.
>>>>> 
>>>>> How do I change it back and to what?
>>>>> 
>>>>> Bill
>>>>> 
>>>>> 
>>>> 
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