Vladimir I changed from Bigpond some years ago for the same reasons. It is basically dishonesty and I suppose if you had the money you could take them to court and WIN.
Sent from my iPad Mac On 29/09/2012, at 9:01 PM, Alan <alc...@bigpond.com> wrote: > Hello. > I am having the same as below using Telstra 3G Hotspot with the same excuses > and I lost 4 email accounts for the second time when they changed over to a > new email platforms during the last three years. > I am getting the iiNet Hotspot plan and e-mail accounts to see how they go. > On 29/09/2012, at 8:27 PM, Vladimir James wrote: > >> Discussions regarding speed tests brought on this rant. >> >> I have barely satisfactory download speeds much to the time. But when the >> traffic increases, the speeds are woeful. For example: On Sept 19, 9:54 PM >> download speed 0.09 Mbps. upload speed 0.00 Mbps. When I complain to >> BigPond, they send the usual form letter, which includes the most >> infuriating excuse for slow network speed. They cite "user numbers" as a >> likely reason for a slow connection. Of course, they are correct, as I have >> better speeds when the numbers thin out. >> >> But … it's BigPond that signs up the numbers. It's BigPond that takes the >> fees from those numbers. Then, BigPond has the gall to use those numbers to >> explain why I've got slow speeds. It's BigPond that controls those numbers, >> not me. >> >> I maintain that the ISP must restrict the numbers if they are to meet their >> contractual obligations to users. I, and other users like me, expect a fair >> go, not baloney excuses based on corporate greed. >> >> Vlad James >> Sawyers Valley >> wireless (NetComm 3G21WB) >> 27" iMac 2.8 GHz i5 8GB >> OS X 10.6.8 > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
