Hi Graeme,

In Mail:
Mail Preferences - Viewing
Check that "Display remote images in HTML messages" is ticked.

See if that helps.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


On 11 Sep 2014, at 5:43 pm, Graeme Winters <winters....@gmail.com> wrote:

> Could someone suggest a solution to recent strange behaviour with incoming 
> mail
> 
> My wife's sister using an IMac 24 running Mountain Lion has recently setup a 
> gmail account of her own following the death of her husband who operated a 
> bigpond account
> 
> She had been sending and receiving emails using her new email address through 
> her Mail account for some weeks when last Monday she received two email 
> addressed to her gmail account both of which contained a series of photographs
> Instead of images the messages were entirely a series of characters
> 
> Both of these sets of photographs were png images.
> 
>  I also received one of these emails and was able to view the images on my 
> IMac 27 running Mavericks
> 
> I am not aware of any Preferences or Settings being changed
> 
> Can anyone suggest why these images were converted to characters
> 
> Graeme
> 
> iMac 27"
> Intel Core 2 Duo 3.06GHz
> 4GB 1067MHz RAM / 1TB
> Running OS X Mavericks 10.9
> Windows XP for MYOB
> 

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