Many thanks Ronni and Daniel Mail Preferences Viewing was ticked I had tried accessing Gmail via Google and reading her email however difficulties finding passwords prevented this initially Part of the issue was I think her miserable 5 Gb download with Bigpond With some extra assistance from a helpful grandson the problem is now resolved Yes we tried resending the message to her from www.gmail.com and this worked fine this time
Thank you for your prompt assistance Graeme On 11 Sep 2014, at 7:40 pm, Daniel Kerr <wa...@macwizardry.com.au> wrote: > Hi Graeme > > If that doesn't work, the other thing you can try is for her to log into the > Gmail account online (i.e. in Safari for example from www.gmail.com ) and > then re-forward the message to herself. > Sometimes if the message gets "stopped" when it's downloading, it's doesn't > get the all important "finishing command" so it gets all the information it > just doesn't know how to place it all together. > So by resending it, and then re-receiving it, hopefully it should then come > through fine. > > Just another way to try as well. > > Let us know how it goes. > > Kind regards > Daniel > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <daniel AT macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > > **For everything Apple** > NOTE: Any information provided in this email may be my personal opinion and > as such should be taken accordingly, and may not be the views of MacWizardry. > Any information provided does not offer or warrant any form of warranty or > accept liability. It would be appreciated that if any information in this > email is to be disseminated, distributed or copied, that permission by the > author be requested. > > On 11/09/2014, at 7:08 PM, Ronni Brown <ro...@mac.com> wrote: > >> Hi Graeme, >> >> In Mail: >> Mail Preferences - Viewing >> Check that "Display remote images in HTML messages" is ticked. >> >> See if that helps. >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> >> On 11 Sep 2014, at 5:43 pm, Graeme Winters <winters....@gmail.com> wrote: >> >>> Could someone suggest a solution to recent strange behaviour with incoming >>> mail >>> >>> My wife's sister using an IMac 24 running Mountain Lion has recently setup >>> a gmail account of her own following the death of her husband who operated >>> a bigpond account >>> >>> She had been sending and receiving emails using her new email address >>> through her Mail account for some weeks when last Monday she received two >>> email addressed to her gmail account both of which contained a series of >>> photographs >>> Instead of images the messages were entirely a series of characters >>> >>> Both of these sets of photographs were png images. >>> >>> I also received one of these emails and was able to view the images on my >>> IMac 27 running Mavericks >>> >>> I am not aware of any Preferences or Settings being changed >>> >>> Can anyone suggest why these images were converted to characters >>> >>> Graeme >>> >>> iMac 27" >>> Intel Core 2 Duo 3.06GHz >>> 4GB 1067MHz RAM / 1TB >>> Running OS X Mavericks 10.9 >>> Windows XP for MYOB >>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> iMac 27" Intel Core 2 Duo 3.06GHz 4GB 1067MHz RAM / 1TB Running OS X Mavericks 10.9 Windows XP for MYOB
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