Hi Alex, Just adding to what Rob has already suggested. What lights are showing on the dongle? You have Network coverage where you are situated? What have you tried to get it to connect?
* Restart your dongle * If the dongle came with a extension cable, use that to make sure its properly plugged in. * Try another USB port * Are you using any Proxy settings in System Preferences > Network > Advanced - Proxies * Uninstall and reinstall the dongle Cheers, Ronni > On 3 Jan 2017, at 11:23 pm, Rob Phillips <r.phill...@iinet.net.au> wrote: > > Hi Alex > Intriguing... > I guess you have credit on the device? > Restarted? > Getting enough signal? > > Rob > > On 3/1/17 9:27 pm, Alex wrote: >> Hello WAMuggers >> >> I would appreciate some advice on this problem I have with my mobile >> broadband through Highway1/ZettaNet. (I also have a normal adsl for home >> through them) >> >> I have a MacBook Pro Retina early 2013 running Mac OS X 10.10.5 Yosemite. >> >> In October the MBB was working when I was in Pemberton. Today I am in >> Melbourne & it is not working. I have not changed the OS in this time. >> >> They asked me to test on another machine which I did on an Acer & ostensibly >> it was working. So they say they can’t help me as it is something to do >> with my machine. They did send me a solution from Lion/Mountain Lion days >> through pasamio.com <http://pasamio.com/> which I followed but it only >> partially fixed the problem - now the the dongle is recognised & I get a >> signal but there is no connection made. I have responded to them saying >> their response is not good enough. >> >> So any other suggestions would be greatly appreciated. My response time are >> a bit limited as I am attending a conference but I will respond when I am >> free. >> >> Cheers, Alex
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
