Hi Ronni

Thanks a million & please see below for responses

> On 4 Jan 2017, at 12:13 pm, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Alex,
> 
> Just adding to what Rob has already suggested.
> What lights are showing on the dongle?        Blue light flashing every 3 secs
> You have Network coverage where you are situated?     Yes
> What have you tried to get it to connect?     Called Highway1/ZettaNet & all 
> the below
> 
> * Restart your dongle No restart “button” that I am aware of - have quit it & 
> retried many times
> * If the dongle came with a extension cable, use that to make sure its 
> properly plugged in.  I always use the ext cable as it supposedly gives 
> better signal
> * Uninstall and reinstall the dongle  Done as well as upgrading the driver as 
> per the pasamio.com website per original message
> * Try another USB port        Done
> * Are you using any Proxy settings in System Preferences > Network > Advanced 
> - Proxies       No protocols selected to configure
                                                                                
                                                                        “Bypass 
proxy settings….” = “*.local, 169.254/16”
                                                                                
                                                                        Use 
Passive FTP Mode (PASV) is ticked
> 
> Cheers,
> Ronni
> 
>> On 3 Jan 2017, at 11:23 pm, Rob Phillips <r.phill...@iinet.net.au 
>> <mailto:r.phill...@iinet.net.au>> wrote:
>> 
>> Hi Alex
>> Intriguing...
>> I guess you have credit on the device?
>> Restarted?
>> Getting enough signal?
>> 
>> Rob
>> 
>> On 3/1/17 9:27 pm, Alex wrote:
>>> Hello WAMuggers
>>> 
>>> I would appreciate some advice on this problem I have with my mobile 
>>> broadband through Highway1/ZettaNet.  (I also have a normal adsl for home 
>>> through them)
>>> 
>>> I have a MacBook Pro Retina early 2013 running Mac OS X 10.10.5 Yosemite.
>>> 
>>> In October the MBB was working when I was in Pemberton.  Today I am in 
>>> Melbourne & it is not working.  I have not changed the OS in this time.
>>> 
>>> They asked me to test on another machine which I did on an Acer & 
>>> ostensibly it was working.  So they say they can’t help me as it is 
>>> something to do with my machine.  They did send me a solution from 
>>> Lion/Mountain Lion days through pasamio.com <http://pasamio.com/> which I 
>>> followed but it only partially fixed the problem - now the the dongle is 
>>> recognised & I get a signal but there is no connection made.  I have 
>>> responded to them saying their response is not good enough.
>>> 
>>> So any other suggestions would be greatly appreciated.  My response time 
>>> are a bit limited as I am attending a conference but I will respond when I 
>>> am free.
>>> 
>>> Cheers,  Alex
> 
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