Thanks for that Ronni, In answer to you questions; A) Updating 10.12 to 10.12.3,
B) No C) Yes, several times. Have tried the Safe Boot a couple of times without success. Do not know where I can access a fresh new version of Mail so currently, am at a loss. Regards John > On 8 Feb 2017, at 2:00 PM, Ronni Brown <ro...@mac.com> wrote: > > >> On 8 Feb 2017, at 7:22 am, John Thompson <jetj...@optusnet.com.au >> <mailto:jetj...@optusnet.com.au>> wrote: >> >> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open. It >> quits within a couple of secondsor less each time I try toopen it. Is there >> any way I can re-install Mail for this computer? Do not have any problemson >> the older MacMini running OS 10.11.6 and Mail 9.3. >> >> Thanks in anticipation >> >> John Thompson > > Hi John, > > A couple of questions first: > A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or > updating macOS Sierra10.12 to 10.12.3? > B] Do you receive any error message as to why Mail quit? > C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch > Mail right after you restart? > > I would first suggest you “Try A Safe Boot” > > To perform a safe boot, follow these steps: > 1. Start or Restart your Mac. > 2. Hold the Shift key immediately when you hear the startup chime, press the > Shift key and hold it down until the gray Apple logo appears on the screen. > 3. Release the key when you see the gray Apple logo > > Your Mac will complete the startup process, which will take considerably > longer than usual. > You’ll eventually see the words “Safe Boot” on the screen—possibly within the > login window, depending on which version of macOS you’re running. > > 4. Open Mail.app as soon as startup process completes. > > If rebooting in safe mode solves the problem, you know that some system level > process is at fault or that one of the caches disabled by safe mode was > corrupted. > > 5. Restart normally and see if the problem is gone. > > Regards, > Ronni > > 13-inch MacBook Air (April 2014) > 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz > 8GB 1600MHz LPDDR3 SDRAM > 512GB PCIe-based Flash Storage > > macOS Sierra 10.12.3 > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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