Hi John, Would there be any chance you have a corrupted email message that could be stopping Mail App from loading? But, if you have the exact same email messages on both your computers - the Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on the MacBook Pro, I would not think so.
The only way you can reinstall Mail.app is to Reinstall macOS. You can do this without affecting your files and settings. But as always I recommend having a current bootable backup and/or Time Machine backup! For this to work in macOS Recovery, you must be connected to the Internet. 1. Boot into macOS Recovery Partition Hold down Command-R at startup until the Apple logo appears to see emergency mode. macOS Recovery gives you four choices: 2. Select “Reinstall macOS” Click the Wi-Fi icon at the top right of the screen and choose a network. Enter the network’s password, if necessary. Select Reinstall macOS, and then click the Continue button. The Sierra installer data—roughly 5 GB downloads over the Internet from Apple’s servers; once the download is finished, installation proceeds. Be prepared for the download to take anywhere from 20 minutes to several hours, depending on your connection; installation will then take another 15 to 30 minutes. — During installation your Mac will restart a few times, sometimes you won’t hear a start up chime the screen will just be black. Let the installation process complete - don’t interrupt it! -- After your computer boots back into mac OS Sierra Perform Post-installation Tasks: A) Respond to Immediate Questions Among the most common questions are requests for your user account password or Apple ID password. For example, certain apps may once again need an administrator’s authorization to make changes to your data, and various apps that use your Apple ID (including iTunes and iBooks) may need you to sign in again. Check System Preferences > iCloud to make sure you’re signed in to iCloud (and with the correct Apple ID). Do the same in iTunes (Account > View My Account) and the App Store (Store > View My Account). NOTE: Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; you can set it up at a later date if needed). Let us know how you get on please. Regards, Ronni > On 9 Feb 2017, at 7:32 am, John Thompson <jetj...@optusnet.com.au> wrote: > > Thanks for that Ronni, > In answer to you questions; > A) Updating 10.12 to 10.12.3, > > B) No > > C) Yes, several times. > > Have tried the Safe Boot a couple of times without success. > > Do not know where I can access a fresh new version of Mail so currently, am > at a loss. > > Regards > > John > > >> On 8 Feb 2017, at 2:00 PM, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> >>> On 8 Feb 2017, at 7:22 am, John Thompson <jetj...@optusnet.com.au >>> <mailto:jetj...@optusnet.com.au>> wrote: >>> >>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open. It >>> quits within a couple of secondsor less each time I try toopen it. Is >>> there any way I can re-install Mail for this computer? Do not have any >>> problemson the older MacMini running OS 10.11.6 and Mail 9.3. >>> >>> Thanks in anticipation >>> >>> John Thompson >> >> Hi John, >> >> A couple of questions first: >> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or >> updating macOS Sierra10.12 to 10.12.3? >> B] Do you receive any error message as to why Mail quit? >> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch >> Mail right after you restart? >> >> I would first suggest you “Try A Safe Boot” >> >> To perform a safe boot, follow these steps: >> 1. Start or Restart your Mac. >> 2. Hold the Shift key immediately when you hear the startup chime, press the >> Shift key and hold it down until the gray Apple logo appears on the screen. >> 3. Release the key when you see the gray Apple logo >> >> Your Mac will complete the startup process, which will take considerably >> longer than usual. >> You’ll eventually see the words “Safe Boot” on the screen—possibly within >> the login window, depending on which version of macOS you’re running. >> >> 4. Open Mail.app as soon as startup process completes. >> >> If rebooting in safe mode solves the problem, you know that some system >> level process is at fault or that one of the caches disabled by safe mode >> was corrupted. >> >> 5. Restart normally and see if the problem is gone. >> >> Regards, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS Sierra 10.12.3 >>
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
