You’re very welcome Graeme, I’m always pleased to help you. Cheers, Ronni
Sent from Ronni's iPhone 7 Plus > On 29 Sep 2017, at 4:50 pm, Graeme Winters <g.winters1...@gmail.com> wrote: > > Hi Ronni > After you queried whether my keyboard was recognised among Hardware I tried > my keyboard attached via a USB to a friend’s Mac Book Pro and the keyboard > functioned perfectly. > I opted for the extended keyboard rather than the smaller version that was > wireless. > However not sure what has changed other than my keyboard is now working > perfectly. > I have tried the keyboard attached to my iMac direct and via the Belkin and > now works fine > My model is iMac 15,1 > > Thank you for your assistance again Ronni > > Cheers > Graeme > > >> On 29 Sep 2017, at 2:59 pm, Ronni Brown <ro...@mac.com> wrote: >> >> Hi Graeme, >> >> My comments in Situ below in Red >>> On 29 Sep 2017, at 1:17 pm, Graeme Winters <g.winters1...@gmail.com> wrote: >>> >>>> On 29 Sep 2017, at 11:08, Ronni Brown <ro...@mac.com> wrote: >>>> >>>> Also Graeme, >>>> >>>> Check for missing software: Make sure you installed the latest software >>>> for your device. Visit the manufacturer’s website for any updates. >>>> Hi Ronni >>> Have jotted replies to your questions >>>> Check the USB hub: If the device is connected to a USB hub, make sure the >>>> device and the hub are the same speed. >>>> Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 >>>> Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on. >>> >>> >>>> The BELKIN 4- Port hub I have is model #F4U073 and according to their site >>>> and details on this model it is 3.0 version and it is backwards compatible >>>> with USB 2.0 >> Ok, looks like the BELKIN 4- Port hub model #F4U073 is recognised by the >> System and is compatible >> >>> My IMac 27 is a late 2014 model and the keyboard came with this complete >>> with USB connector which I had assumed was version 2.0 or later >> You can find the iMac Model Indentifier by going to About this Mac > System >> Report - at the top -Hardware Overview: Model Identifier: iMac15,1 >> The above iMac came with a Apple Wireless Keyboard >> >> So what are the details of the Keyboard you have connected? >> >>> >>> The keyboard is not recognised no matter whether plugged into the hub or >>> direct to the IMac >> The keyboard is not recognised by the system so you need to check the >> manufacturer’s website for any updates for High Sierra >>>> Ronni >>>> >>>>> On 29 Sep 2017, at 10:58 am, Ronni Brown <ro...@mac.com> wrote: >>>>> >>>>> Hi Graeme, >>>>> >>>>> Does the Keyboard show when directly connected to a USB port on the iMac? >>>>> Does the USB Belkin Hub show in System Information > USB (under Hardware) >>>>> And does the USB Keyboard also show? >>> >>> When I checked System Report/. Hardware/USB the Belkin 3.0 hub is shown >> Ok, looks like the BELKIN 4- Port hub model #F4U073 is recognised by the >> System and is compatible >> >>> The keyboard is not shown under Hardware >> So the Keyboard is not recognised by the System and not compatible in its >> present state >> Need to check the Manufacturers website for any updates for High Sierra >>> >>>>> >>>>> Please supply more information on your iMac 27-inch - Model Identifier: >>>>> iMac 17,1 or ? >>>>> >>> An IMac 27 using Version 10.13 >> You can find the iMac Model Indentifier by going to ‘About this Mac > System >> Report - at the top -Hardware Overview: Model Identifier: iMac15,1 >> The above iMac came with a Apple Wireless Keyboard >>> >>> Hope that this helps Ronni >>> Cheers >>> Graeme >> >> Cheers, >> Ronni >>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>>> On 29 Sep 2017, at 9:49 am, Graeme Winters <g.winters1...@gmail.com> >>>>>> wrote: >>>>>> >>>>>> I did the High Sierra update last night also and it ran very smoothly >>>>>> However I am now unable to use my keyboard. >>>>>> My keyboard is connected to my IMac 27 via USB to a Belkin hub >>>>>> I have tried connecting the keyboard directly to my IMac 27 and >>>>>> everything appeared to be correctly connected to power. >>>>>> >>>>>> Any thoughts on why the keyboard is not recognised >>>>>> >>>>>> Graeme Winters >>>>>> 3/36 Ogilvie Road >>>>>> Mt Pleasant W A 6153 >>>>>> 0411564025 g.winters1...@gmail.com >>>>>> >>>>>> Sent from my iPad >>>>>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > Graeme Winters > g.winters1...@gmail.com > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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