Hi Pat Why don’t you ring Apple support. They solved my password problem when I got no answers. I rang in the late afternoon and got through very quickly. The man also sent me the URL so I could find it again plus some other useful URLs.
Good luck Diana Sent from my iPad > On 21 Nov 2018, at 6:37 am, Susan Hastings <susanhasti...@mac.com> wrote: > > Pat, if you change your Apple password, it is universal. That becomes the > password you use with your Apple ID and the new password will have to be used > for all of your devices. It’s not a bug. Just make sure that you are using > the same password on all of your devices. > > When you change the password on your computer and it doesn’t ‘work’ does the > same new password work on your other devices? > > Cheers, Susan. > > Sent from my iPad > >> On 20 Nov 2018, at 10:13 pm, Patricia Scott <clamsh...@iinet.net.au> wrote: >> >> I have now supposedly reset my password 3 times, except none of them have >> worked. Apple ‘support’ has not helped at all. The automated system does not >> target the right objectives. It drags in my phone and iPad and tries to make >> new passwords for them, when it is the computer that needs it. >> >> I asked for a chat; the response was, we will get to you in 2 minutes. 20 >> minutes later it blanked out. Another page asked for the serial number. I >> assumed they meant for the computer. I found the number on the bottom and >> duly typed it in. Message came up: “this is not a valid serial number”. But >> it is. >> >> So I am hoping WAMUG has some better advice. >> >> Hopefully, >> Pat >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
