Hello, all, Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, Neil. I can log into the computer now. I rang Apple this morning, and was passed through several people to an Apple technician. After he had tried making a few new passwords, and getting the same result as me (in other words — they didn’t work), he guided me through a process using Terminal, and we finally arriived at the fix. It took about 2 hours to get there, an ordeal.
But the news is not all good. All my settings and a lot of personal stuff (Key Chain!) is gone, It seems I have to argue with bossy applications to replace the info into them. My 3 Mail accounts persistently rejected having the proper Mail passwords replaced several times. I don’t have Time Machine, just a very large backup hard disk and Super Duper. I do not see any of the Key Chain data — does Super Duper hide it anywhere? If it is not there, I’m going to have a hard time. Apple's automated guide to retrieving passwords needs some urgent improvement. It is impossible in places to know just which password is to be retrieved: thel log-in name or Apple ID. In my case, it was the password specifically to start the computer. And I will not be changing the new password any time soon. Thanks again, Pat > On 21 Nov 2018, at 07:17, Diana & Graham Stevens <diag...@iinet.net.au> wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I rang in the late afternoon and got through very quickly. The > man also sent me the URL so I could find it again plus some other useful URLs. > > Good luck > > Diana > > Sent from my iPad > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
