Walter I’ve tried again and had success.
Previously I used the link in the Bankwest emailed invite with no success. This time I opened Wallet and clicked the plus sign to add a card. The card number came up correctly but my name was a short version and did not contain my middle initial. Maybe check this for yours. Following that there were two authentication processes. One to add it to wallet, then another to authorise it with BankWest. I also added it to my Apple Watch, so patience was required as I repeated various approvals. My best suggestion is to ensure the scanned name matches the name in the card, no extra spaces. If it’s not that, sorry can’t help. Regards Tim Sent from Tim's iPhone > On 4 Feb 2019, at 10:41 am, Tim Law <t...@peoplehelp.com.au> wrote: > > I’ve had the same problem as Walter, but not followed it up as diligently. > > Interested hear others experience. > > Tim > > Sent from Tim's iPhone > >> On 4 Feb 2019, at 8:04 am, Susan Hastings <susanhasti...@mac.com> wrote: >> >> Hi Walter, I can’t help with the problem you are having, but I was easily >> able to add two bankwest cards to Wallet following the instructions on the >> Apple Support page. I’ve been using Apple Pay with my main bankwest card for >> the last week. >> >> This suggests it may be a unique problem with your card. >> >> Have you researched how to delete the card from your Wallet app on the Apple >> website? >> >> Cheers, Susan. >> >> Sent from my iPad >> >>> On 4 Feb 2019, at 7:59 am, FW <whae...@iinet.net.au> wrote: >>> >>> Good morning all, >>> >>> Has anyone tried to activate Wallet with ApplePay Bankwest ? >>> >>> I have tried for a week, it always fails and the message I get on the >>> iPhone is: >>> >>> “Could not add card, contact your card issuer” >>> >>> Bankwest claims that the name on the card is different from the Wallet name >>> - so it can’t work and I should >>> change the Wallet name ??? >>> >>> The details in settings under “Payment & Shipping” are the same as on the >>> card. >>> >>> Apple help line tells me there is no Wallet name and have asked me re-scan >>> the card - but it is not working. >>> As soon as I open Wallet the same card comes up, Apple could not find a way >>> to delete it in the screen sharing >>> session we had. They asked me to contact Bankwest again because they think >>> Bankwests system is not authenticating >>> my card. >>> >>> Deleting the Bankwest app did not make any difference. >>> >>> It’s dead end at the moment. >>> >>> Confused, >>> >>> Cheers >>> Walter >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
