Hi Tim, I just started the scan method again and I noticed how the name on the screen was how I normally sign, but not the same as on the card (just as in your experience). After correcting it all is now activated. I got confirmation from BW.
So thanks Tim and Susan for your help , all is well. Cheers Walter > On 4 Feb 2019, at 21:50 , Tim Law <t...@peoplehelp.com.au> wrote: > > Walter I’m not talking about the name on the card and the name in iCloud > payments. > > I’m talking about when Wallet scans the card. > > In Settings> Wallet and Apple Pay, I tapped Add Card > Next Info screen, tap continue > Add card - scan. > iPhone recognizes text and moves to next screen named 'Card Details, verify > your card information' > It came up with the number that it read and my name. It was THAT name that > was incorrect, not sure where it found it (maybe iCloud payments as you > reference it) > I edited it on this screen and then progressed by clicking Next. > If I hadn’t I expect it would have been rejected as you describe. > > I hope this is useful. > > Tim > > Sent from Tim's Retina iPad 2 > >> On 4 Feb 2019, at 2:47 pm, FW <whae...@iinet.net.au> wrote: >> >> Hi Susan and Tim, >> >> Thanks for your suggestions. >> >> Yes, have just read on the Apple site how to remove a card in Wallet. >> Except when I go to >settings, >Wallet & Apple Pay I should tap the card >> that I want to remove - but because >> the card was never ever successfully added (“Card Not Added” and so on) it >> does not appear on the list and >> can not be deleted. When I follow the prompts in Wallet to add a card it >> wants to add the card in question >> but after entering the CVV code and tapping the “Agree” button again the >> Card Not Added message returns. >> >> Tim, the names on the card and on the iCloud payment details were different >> last week (middle name difference) >> but I corrected it last week and now they correspond 100% (and Apple sent me >> confirmation of the changes). >> >> I wonder what would happen if I removed the card within iCloud payment setup >> ? >> >> Cheers >> Walter >> >> *************** >> >> >> >>> On 4 Feb 2019, at 08:04 , Susan Hastings <susanhasti...@mac.com> wrote: >>> >>> Hi Walter, I can’t help with the problem you are having, but I was easily >>> able to add two bankwest cards to Wallet following the instructions on the >>> Apple Support page. I’ve been using Apple Pay with my main bankwest card >>> for the last week. >>> >>> This suggests it may be a unique problem with your card. >>> >>> Have you researched how to delete the card from your Wallet app on the >>> Apple website? >>> >>> Cheers, Susan. >>> >>> Sent from my iPad >>> >>>> On 4 Feb 2019, at 7:59 am, FW <whae...@iinet.net.au> wrote: >>>> >>>> Good morning all, >>>> >>>> Has anyone tried to activate Wallet with ApplePay Bankwest ? >>>> >>>> I have tried for a week, it always fails and the message I get on the >>>> iPhone is: >>>> >>>> “Could not add card, contact your card issuer” >>>> >>>> Bankwest claims that the name on the card is different from the Wallet >>>> name - so it can’t work and I should >>>> change the Wallet name ??? >>>> >>>> The details in settings under “Payment & Shipping” are the same as on the >>>> card. >>>> >>>> Apple help line tells me there is no Wallet name and have asked me re-scan >>>> the card - but it is not working. >>>> As soon as I open Wallet the same card comes up, Apple could not find a >>>> way to delete it in the screen sharing >>>> session we had. They asked me to contact Bankwest again because they think >>>> Bankwests system is not authenticating >>>> my card. >>>> >>>> Deleting the Bankwest app did not make any difference. >>>> >>>> It’s dead end at the moment. >>>> >>>> Confused, >>>> >>>> Cheers >>>> Walter >>>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
