Hi Julie When you create a new folder in Mail, you can choose to create it on the “IMAP” selection (eg at iinet), or “On My Mac”. Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down menu, and the “Location” you want to have this set to “On My Mac”. (It doesn’t mean it’s stored as a folder on the actual hard drive you can see (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t see it)…. So in Apple Mail down the left hand side where the Mailboxes are, you’ll see a header called “On My Mac”. This is where all your stored emails will show. You can then have sub folders in these as well. For example. I have On My Mac. Then under that I have a folder called MacWizardry. Inside that I have a folder called Customers. Inside that are two folders one called A;L and one called M-Z. And then inside those folders are my regular clients I see all the time. I then have a “non standard” folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all my In’s and outs emails. I can go back 19 years of emails for any one person. All stored locally on my computer and not on my server. So I can look up any emails I want at any time. And you can then have many many folders for different things. (My example is just a few folders, but I have lots and lots more. Folders and then sub folders inside those. I move messages out of my inbox and sent mailboxes once I’ve dealt with the emails and want to save them. As an example I have main folder called Computers and then one of the subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 odd wamug emails. I can quickly look up any old email I want to that folder alone). So my Inbox and Sent items are pretty much empty. Bar any I want to save to follow up for the day or week. Anything else is filed away on my “main computer” My other devices are just “slaves”. I answer emails from them, but file away on just one computer only.
But that can help store away emails. Back to your deleting emails. I’m assuming you have other devices collecting email as well? Are they all set to IMAP for the same email as well? Are you deleting from other devices? As Mail itself doesn’t really have a “delete from Inbox” setting. It does for Trash…but it doesn’t for anything else. So without knowing or seeing all of the setup, it’s a bit hard to give a full answer unfortunately. As if all using IMAP, then they *should* all be saved in the Inbox. It’s only the Trash folder that deletes after a week/month etc is a setting for. So in theory it shouldn’t be doing it from the Inbox. Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything like that set up? As they’re the only thing I can think that could be causing the issue. (Or if you have more then one device doing emails, and they have different settings or rules etc. Even the iPhone and iPad (though slightly different) only have the delete after x time - but again, it only applies to “Deleted Messages”, not the actual Inbox. And I had a quick look at my iinet webmail and can’t see any settings there either that have a “delete after x time”,..so I wouldn’t think it’s coming from there either. If you log in to iinet webmail, does it show that there is plenty of space available on the server? (You can use webmail.iinet.net.au with full email address and password to log in and check). Kind regards Daniel --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <dan...@macwizardry.com.au> Web: <http://www.macwizardry.com.au> **For everything Apple** Please note : All email, phone and SMS support or consulting will now be charged. An invoice will be sent through on completion of support work. > On 20 Nov 2019, at 12:26 am, Julie Bedford <jew...@iinet.net.au> wrote: > > Hi Daniel, > > I checked under the Server Settings and it is IMAP. Excellent idea on saving > the emails On My Mac, especially as I am always going back referring to them. > Excuse > my ignorance, where do these files get stored though ? meaning where would I > find the folder/emails. > > All my inbox emails disappear after a month. At the moment the oldest email > in the inbox is dated 18 October 2019 and tomorrow it changes to 19 October. > I’ve > never had this problem before either. > > I had been relying on my MacPro which is networked to the iMac, but now Mail > on the MacPro is playing up but rather than confuse matters, I’ll ask for > some assistance in a separate email for the MacPro. This has made me decide > this evening to purchase one of the new MacPro’s when it eventually becomes > available - even though it will cost a fortune. > > Thank you for offering to help > > Jewels > > >> On 19 Nov 2019, at 11:13 pm, Daniel Kerr <wa...@macwizardry.com.au> wrote: >> >> Hi Julie >> >> Deleting from the inbox isn’t “standard” practice for email,…so could either >> be something in the account itself or the settings. >> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?) >> As I have POP3 and IMAP accounts and have never had email deleted from it at >> all. >> >> So might need a bit more info to advise. >> >> As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” >> and put older emails in to folders there,..rather then in the Inbox. >> This saves them all on the computer rather then in the Inbox. >> (There’s a whole other long post on the benefits of doing this, rather then >> leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My >> Mac” folders is more beneficial generally). >> >> Is it just an iinet address or another? >> Let us know the above and we can try and help. >> Kind regards >> Daniel >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel AT macwizardry.com.au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Apple** >> >> NOTE: Any information provided in this email may be my personal opinion and >> as such should be taken accordingly, and may not be the views of >> MacWizardry. Any information provided does not offer or warrant any form of >> warranty or accept liability. It would be appreciated that if any >> information in this email is to be disseminated, distributed or copied, that >> permission by the author be requested. >> >>> On 19 Nov 2019, at 11:05 pm, Julie Bedford <jew...@iinet.net.au> wrote: >>> >>> HI Stephen >>> >>> Thanks for the assistance. I already have the Erase Deleted Messages as >>> Never, but >>> its the ‘In Box’ that gets deleted after one month. Thing is I am forever >>> going back to my >>> in box for work, so I really need to keep them all in the In Box. On my >>> MacPro (on El Capitan), the emails >>> stay in the In Box until I delete them, which is how I prefer it. Just >>> can’t seem to work out >>> how to set up the iMac in the same way. >>> >>> Thanks >>> >>> Jewels >>> >>>> On 19 Nov 2019, at 10:20 pm, Stephen Chape <chap...@bigpond.com> wrote: >>>> >>>> Hi Jewels. >>>> >>>> I now use Mac OS Catalina, but I don’t think this has changed. >>>> So I just took a look at mine. >>>> >>>> Mail/Preferences/Accounts >>>> Then click on "Mailbox Behaviours" >>>> Then in the box “Erase Deleted Messages” select “Never” >>>> >>>> I have mine selected for “After One Month" >>>> >>>>> On 19 Nov 2019, at 9:50 pm, Julie Bedford <jew...@iinet.net.au> wrote: >>>>> >>>>> >>>>> Hi >>>>> >>>>> I have an iMac O/S Mojave and am unable to alter the behaviours in the >>>>> Mail Preferences so that my Inbox does not delete my emails. >>>>> I have managed to figure out how to retain the sent emails now, but am >>>>> finding the Mail Behaviour options a little ambiguous to say the least >>>>> and can only manage to save my inbox for a month. Under the ’sent >>>>> mailbox’ option in Preferences it does not list an ‘Inbox’. My >>>>> mail application does show an inbox though. >>>>> >>>>> Would be grateful if anyone can give me a step to step instruction on how >>>>> not to have my inbox emails automatically deleted. >>>>> >>>>> Many thanks >>>>> >>>>> Jewels >>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> >>>> >>>> Regards, >>>> Stephen Chape >>>> >>>> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
