Hi Steve, by contrast I always use the 'Over The Air' OTA method. BUT,
I do perform a backup and Synch of the iphone to iTunes before any ios
updates. I have had very good (100% in fact reliability) of this
method for many years - not sure how long the OTA updates have been
deployed but some years for sure.  
Whilst the iTunes (connected to Mac method) was reliable, I found it
very slow and hence why I went to using the OTA.

Kind Regards

Peter Crisp

----- Original Message -----
From: wamug@wamug.org.au
To:"WAMUG Mailing List" 
Cc:
Sent:Wed, 11 Dec 2019 20:01:40 +0800
Subject:Re: Iphone

 Hi Juliet.I always plug my iPhone into my iMac to perform
updates.Then I open Apple Music ( formerly iTunes).
Click on the iPhone icon in the left menu and go ahead with
update.This in my opinion is the crucial way to go about this.
Firstly it always first performs a backup to my iMac first.
Secondly (as has happened in the past) the upgrade can be performed
without being hindered by the capacity of your iPhone storage. If the
upgrade is larger than your iPhone storage it is not able to perform
the upgrade directly on the iPhone.
And sometimes my iPhone does not indicate during the upgrade that it
requires my passcode to continue.The iPhone screen simply sits and
waits (and I am left wondering).So I need to enter my passcode on my
iPhone to continue.Sometimes you need to walk away for a while and
when you return you will have a message indicating what is required
next.
Never let impatience get the better of you.Stop … meditate … be
very buhdist … relax …. take your time !!!!
On 11 Dec 2019, at 7:16 pm, Juliet Kitson  wrote:
Ok I have an iPhone 5s with software 10.2I decided to update software
to version 12.---When update had finished a message appeared on
screen of iMac running Majove,.The message was "Allow this computer
to access your iPhone by responding on the Phone.No message appeared
on Phone screen.All that was on the screen was the apple logo and a
white under the logo.When noting changed after an hour I decided to
shut down the phone, but no amount of pushing the home button or the
turn off button hard any effect,Maybe somebody can give me some
advice.regards Bill & Juliet
On Wed, Dec 11, 2019 at 10:02 PM Stephen Chape  wrote:
Struth Juliet.I cannot understand your request.Please slow down and
use English in small sentences.

On 11 Dec 2019, at 1:51 pm, Juliet Kitson  wrote:
G'day AllI have an iPhone 5S which I just updated software to 12.
something at then end it  requested I respond on phone to allow
access by my computer after an hour nothing happened so I disconnected
now I can't even switch my phone of any suggestions.Updated form
10.2.regards Bill & Juliet -- The WA Macintosh User Group Mailing List
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Stephen Chape

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