I recently upgraded from W2000 to WXP Professional. I had a Creative
Labs Web Cam working under W2000 but having tried to re-install under
XP it has gone haywire. The software on disk that came with it (about
nine months ago) has XP listed.
When I put the CD in the screen goes blank and PC freezes - didn't
do that with W2k. I had camera working fine under W2000 using the CD
installation routine. I've tried downloading the drivers again but
that has made no difference.
The webcam software is not listed as installed on the Add/Remove
Programs list but shows up when I use Windows Explorer to look for
it. Clicking on the Application says "Not properly installed -
Uninstall and Reinstall" (More or less).
How can I uninstall something that doesn't show in the programs list?
Just delete it? - I know that has registry implications (which I'd
prefer not to get involved with) but can't see any other option apart
from the fact there is an uninstaller on the CD - what if I copy that
across on it's own (if it will go!).
Any suggestions to enable me to overcome this problem welcome - the
Creative Labs online help is (as usual with online support)
non-responsive to this query. (Why do firms waste money with these so
called Support Teams that don't?)
Thanks in Advance
Peter MacGregor
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