I just added to trunk: scripts/tickets2email.py
you can run a background process with cp scripts/tickets2email.py applications/yourapp/private/ [edit top portion to configure email server] python web2py.py -S yourapp -N -R applications/yourapp/private/ tickets2email.py and it will send you an email for every new (original) ticket. I did not try it, it may require some minor debugging. Massimo On Dec 20, 8:24 am, Richard Vézina <ml.richard.vez...@gmail.com> wrote: > I posted the same thing a mouth ago! ;-) > > I took some time to test jutdahelpdesk but didn't succeed to make it works > cause of my weak knowledge of Dango and the time I give myself to make it > works... > > If you make it works, I would be really interrested in a howto... > > Also, I ask web2py core dev for a feature that could enable app users to > send by email the ticket they could received... Since that web2py already > has a ticket system this seems to me the only missing thing to have a > rudimentary help desk... With the email feature I could be informed in real > time about an app defect. > > Someone could just developped a Jutdahelpdesk clone!! > > Richard > > On Mon, Dec 20, 2010 at 8:58 AM, Richard <richar...@gmail.com> wrote: > > here is one from the Django world: > >http://www.jutdahelpdesk.com/ > >
