Did you check /WebObjects/WOAdaptorInfo?
What is the dead time?
Do you see a lot of active requests?


Am 14.10.2013 um 15:26 schrieb Schoenenberger Dominique 
<dominique.schoenenber...@nagra.com>:

> Thanks, 
> 
> My parameters are (bigger):
> 
> HTTP Adaptor Settings:
>   Load Balancing scheme: Round Robin
>   Send Timeout: 1200
>   Receive Timeout: 1200

Do you have requests that take longer than 20 minutes?


> The page seems related to an http error 500.

Is it a 500 or another 5xx?


> Is any way to avoid the adaptor to give the request to another instance if 
> one instance is too slow to respond because this seems no helping because at 
> the end it causes a "Session timeout" error.

This would just hide your problem. You need to fix it.


> I need also to say that when the user get a untimely "Session Timeout", there 
> is not waiting time (We got the session timeout just after the click on a 
> button). I would expect some retrying before returning an Session timeout 
> error if it is due to a instance not responding.

The apache has already decided that your instance is dead because it did not 
answer in time. So it just kicks your request to the next instance.



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