Thanks a lot, that's informative.

Dead time: 30
I have only 1 active request over the 13 instances.
Yes 20 min is really too much: We have some request which can take up to 1-2 
min.
In the apache log, I saw http error 500.

I found the source of the "No error" displayed in the browser: It comes from 
the adaptor when the response is null and error has not been set (see 
transaction.c)

Dominique

On Oct 15, 2013, at 10:54 AM, Alexander Spohr <[email protected]> wrote:

> Did you check /WebObjects/WOAdaptorInfo?
> What is the dead time?
> Do you see a lot of active requests?
> 
> 
> Am 14.10.2013 um 15:26 schrieb Schoenenberger Dominique 
> <[email protected]>:
> 
>> Thanks, 
>> 
>> My parameters are (bigger):
>> 
>> HTTP Adaptor Settings:
>>  Load Balancing scheme: Round Robin
>>  Send Timeout: 1200
>>  Receive Timeout: 1200
> 
> Do you have requests that take longer than 20 minutes?
> 
> 
>> The page seems related to an http error 500.
> 
> Is it a 500 or another 5xx?
> 
> 
>> Is any way to avoid the adaptor to give the request to another instance if 
>> one instance is too slow to respond because this seems no helping because at 
>> the end it causes a "Session timeout" error.
> 
> This would just hide your problem. You need to fix it.
> 
> 
>> I need also to say that when the user get a untimely "Session Timeout", 
>> there is not waiting time (We got the session timeout just after the click 
>> on a button). I would expect some retrying before returning an Session 
>> timeout error if it is due to a instance not responding.
> 
> The apache has already decided that your instance is dead because it did not 
> answer in time. So it just kicks your request to the next instance.
> 
> 


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