are you able to look at the logs of the VPN box? Is this an issue where the VPN 
is not permitting traffic on the port you are trying to use? My VPN box is very 
restrictive. I have a web server  in the office for testing, and I forget which 
port it’s web server is using, but it is not port 80. When I VPN into the 
office I can not see this server even when I use the IP (dns is set up with 
both forward and reverse dns). I had to take over a machine in the office and 
use that as my eyes on the server in question.

Looking at the VPN logs pointed to the fact that the web server was not using a 
standard port. (80)

Just an idea.

Ted


> On Apr 5, 2016, at 5:02 AM, Benjamin Chew <[email protected]> wrote:
> 
> Hi Everyone,
> 
> I’m wondering if any of you kind souls can help me. :)
> 
> I’m in Singapore working off a VPN connection to the States, and while 
> waiting for some database-intensive components to display, I keep getting “No 
> Instance Available” because it’s taking so long to complete all the queries 
> (ping times ~ 200ms). 
> 
> I’ve tried going to WOMonitor on my local machine (localhost:56789) and 
> modified the Send, Receive and Connect timeouts, but that didn’t seem to 
> help. I’ve also tried changing WOMaxSocketIdleTime and WOLifebeatInterval in 
> my Eclipse debugging profile, but that didn’t help either.
> 
> Does anyone have any ideas?
> 
> Thanks,
> Ben
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