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Here are some statements re Myths that I saw on a site
Myer S. Bornstein, MD, MMM, FACOG, CPE

Dispelling HIPAA-rroneous Myths
Myth 1  
"We can no longer use sign-in sheets with the names of other patients." 

Truth: You can continue to use sign-in sheets as long as it does not
require the reason for the visit or describe any other PHI.
Myth 2
"We now call back patients from the waiting room by numbers-not names." 

Truth: Calling Mrs. Jones "Number 21" is absurd. As long as you do not
announce the reason why Mrs. Jones is coming back to the clinic, you are
not in violation of HIPAA standards.
Myth 3
"We can no longer leave appointment reminder messages on an answering
machine." 

Truth: You can leave reminder messages; however, do not go into all the
reasons why they are coming in. Reminding them to not eat anything after
midnight is also okay.
Myth 4
"Flowers can no longer be delivered to the hospital because the card on
the arrangement reveals the patients name." 

Truth: Unless the outside reveals PHI, which it will not, you can
continue with allowing your patients to receive flower deliveries. 
Myth 5
"If a patient overhears the doctor talking about another patient, this
constitutes a security breach." 
Truth: HIPAA expects reasonable efforts to be made when discussing
patient care in common areas, but the regulators also realize that
people will get within hearing distance from time to time. If you are
overheard by an eaves-dropper, it is understood that your intentions
were not for that person to hear you. It is okay to discuss a case
explicitly; just refrain from overt identification of a specific
patient. In short, take reasonable, common-sense precautions, and accept
the fact that you cannot conform perfectly.


-----Original Message-----
From: Noel Chang [mailto:nchang@;integralps.com] 
Sent: Thursday, October 17, 2002 11:40 AM
To: WEDI SNIP Privacy Workgroup List
Subject: "Appropriate" physical safeguards

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I would be interested in hearing from people who deal with solo
practitioners 
or small group practices, what are some of the issues you are having to 
address in the doctor's office to ensure that "appropriate" physical 
safeguards are provided (section 164.530(c)).  Let's ignore the 
administrative and technical safeguards for now.

For example:

At the check in window, is a sliding, frosted glass, window always 
necessary?  As long as computer terminals are not visible, nor any other
PHI, 
I say no.

Are lockable doors necessary at every point that you do not intend
non-office 
personnel to access?  Many offices I have seen have a door that separate
the 
waiting room from the rest of the office.  Once you are in the exam
area, 
however, you can move freely (without any keys or combinations) from the
exam 
room to the insurance desk, to medical records area, to the referrals
area, 
etc.  I would say it is pretty obvious that these areas are not intended
for 
patients to access but what is appropriate?  Do I have to have locking
doors 
to separate these areas from the exam rooms?  Can I just post signs that

notify patients that an area is restricted and they are not supposed to 
enter?  This is a gray area to me and without seeing the work area being

considered I would argue it is impossible to make blanket statements
about 
what is appropriate.  Do people agree or do they feel there are some
hard and 
fast rules concerning how the physical work space should be layed out?

Noel Chang

--
Open WebMail Project (http://openwebmail.org)


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The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions 
on this listserv therefore represent the views of the individual participants, and do 
not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If 
you wish to receive an official opinion, post your question to the WEDI SNIP Issues 
Database at http://snip.wedi.org/tracking/.   These listservs should not be used for 
commercial marketing purposes or discussion of specific vendor products and services.  
They also are not intended to be used as a forum for personal disagreements or 
unprofessional communication at any time.

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