I am having an issue with What's Up Gold V8.0. During the "testing" phase of the project I was able to crate network maps of my sites and use the Auto Discover to add interfaces from Cisco equipment that is in use here. We then purchased the product and have been using it successfully for about a month.
I then added a new interface to a router and attempted to use Auto Discover to add the new interface and the system did not see any interfaces on the router at all. To check this I deleted some interfaces from another router and tried to add the interfaces back in and found the same problem. I've contacted tech support and have had this issue open with them for about a month. I was wondering if anyone else has seen this issue. Before anyone asks, I've used another application to verify that SNMP was working from the server that I've installed What'sUpGold on as well as de-installed and reinstalled the product. Any help or suggestions would be most appreciated. Thanks! Gary D. Blevins, Jr. Universal Leaf North America, US Office (252) 212-3727 Cell (252) 343-1613 [EMAIL PROTECTED] IMPORTANT NOTICE: The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to this message. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
