I don't know if we've ever used auto discover. Seems just as easy to type in
the ip address of the device and monitor with icmp.. I'll try it here with a
cisco router and let you know what we find
----- Original Message ----- 
From: "Blevins, Gary" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, January 14, 2004 11:32 AM
Subject: [WhatsUp Forum] Auto Discovery Problem with What'sUpGold 8.0


> I am having an issue with What's Up Gold V8.0.  During the "testing" phase
> of the project I was able to crate network maps of my sites and use the
Auto
> Discover to add interfaces from Cisco equipment that is in use here.  We
> then purchased the product and have been using it successfully for about a
> month.
>
> I then added a new interface to a router and attempted to use Auto
Discover
> to add the new interface and the system did not see any interfaces on the
> router at all.  To check this I deleted some interfaces from another
router
> and tried to add the interfaces back in and found the same problem.
>
> I've contacted tech support and have had this issue open with them for
about
> a month.  I was wondering if anyone else has seen this issue.  Before
anyone
> asks, I've used another application to verify that SNMP was working from
the
> server that I've installed What'sUpGold on as well as de-installed and
> reinstalled the product.
>
> Any help or suggestions would be most appreciated.
>
> Thanks!
>
> Gary D. Blevins, Jr.
> Universal Leaf North America, US
> Office (252) 212-3727
> Cell   (252) 343-1613
> [EMAIL PROTECTED]
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