On 14/05/12 18:19, Risker wrote: > Martijn is on to something here. I write as a non-developer who has > identified bugs and has been pressed to report them via Bugzilla, despite > the fact that I feel very much out of my depth there. For those of us who > can report problems but not solve them (other than to test solutions), a > simpler process would probably help to ensure that the bugs are reported in > a more standard way that is most likely to be useful to the developer team.
This is a good point. I sometimes get a bug discussed through irc, and I may end up asking: can you report that in bugzilla? Doing it that way has a number of benefits: - The bug is explained by the original reporter, not as viewed/understood by a second-person. - It provides a source of request for the change. - The reporter can get feedback about the status (eg. it got reverted). - Even if the people who initially dealt with it doesn't follow with the problem, it gets registered. - Further questions go directly to the reporter, no need to have them proxied to the Village Pump. So I get convinced on having bugzilla at least barely usable for end users. :-) _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
