Necromancy? I'll jump on that bandwagon.

On Thu, Oct 10, 2013 at 9:01 AM, Dan Garry <dga...@wikimedia.org> wrote:

>
> *The question: do we need an interim solution for message delivery, until a
> future-proofed solution is developed?*
> *
> *
> How I answer this question depends on questions that I don't have the
> answer to yet.
>
> 1) "How much of a performance problem is EdwardsBot?".
> a) If it's a big problem for site performance, then I think working on
> something to alleviate that problem in the mean time (i.e. MassMessage)
> could be worthwhile. Platform now has a performance engineer, Ori, who I
> can explore that question with. If the answer is "Not a performance problem
> at all", then that helps us rule out the need for an interim solution.
>
> 2) "How long will the future-proofed solution take to make?".
> a) If it's going to be a "long" time (for some definition of "long"), then
> polishing off MassMessage into a form we're all happy with, so it can be
> used, may make sense. This also means we don't have a long term commitment
> to maintaining it, as we will be kicking it out when we're done with it.
>
> If the solution is that there is zero need for an interim solution, then we
> needn't discuss any of the details.
> *
> *
>

I submit one more question for consideration here:
3) "How much easier is MassMessage to use than
GlobalMessageDelivery/EdwardsBot?"
a) I tested it, and I think it's a substantially improved workflow. Others
may disagree. Even if we are able to fast-track a permanent solution, those
of us who spam with any frequency stand to save time and frustration in the
interim with MassMessage.




>
>
> On 3 October 2013 20:22, Terry Chay <tc...@wikimedia.org> wrote:
>
> > I am posting this to wikitech-l, ee-l, and will cross-post this to
> > https://bugzilla.wikimedia.org/show_bug.cgi?id=35306 because it's
> > important to keep frank discussions in the open.
> >
> > When I use to loaded words like "back-dooring" etc, I believe that no
> > malice was intended and the discussions so far have been in good faith
> from
> > all parties. I think people have a valid concern and want it addressed
> and
> > are wondering honestly how decisions have been made. In particular, my
> > decision to not allow the MassMessage Extension to roll out onto
> MediaWiki
> > last week, since that occurred during a meeting that didn't even involve
> or
> > derive have consultation (except ex-post-facto) with any product manager
> or
> > engineer here.
> >
> > Here is why I am inijating this thread:
> >
> > 1)
> >
> https://wikitech.wikimedia.org/w/index.php?title=Deployments&diff=83188&oldid=83134
> >
> > 2) On Sep 30, 2013, at 4:25 PM, MZMcBride <z...@mzmcbride.com> wrote:
> >
> > Hi Fabrice, Terry, and Howie,
> >
> > https://bugzilla.wikimedia.org/show_bug.cgi?id=35306#c19 is awaiting
> > feedback (if you have any).
> >
> > MZ
> >
> >
> > 3)
> >
> https://wikitech.wikimedia.org/w/index.php?title=Deployments&diff=84903&oldid=84888
> >
> > …
> >
> > We have two separate but related bugs here:
> >
> > https://bugzilla.wikimedia.org/show_bug.cgi?id=35306
> > https://bugzilla.wikimedia.org/show_bug.cgi?id=52723
> >
> > bug 35306 is an tracking bug MZMcBride posted for a solution to deal with
> > EdwardsBot. I believe it dates to around the time I was first employed
> > almost two years ago.
> >
> > bug 52723 is a recent bug to deploy Legoktm's MassMessage extension as a
> > solution to bug 35306, it is less than a month old there has been little
> > public discussion, and until it appeared on the deploy calendar last
> week,
> > I wasn't even aware of its existence.
> >
> > The problem with moving on bug 52723 as a solution to bug 35306 is it
> > commits Features Engineering to maintaining an extension that is a stop
> gap
> > solution with no or very little discussion in a manner that doesn't
> serve a
> > broad strategic goal about how messages, notifications, etc. should be
> > handled on the wikis. To the first, maybe there is something wrong with
> my
> > e-mail client, but I have yet to find this discussion on wikitech-l or
> > anywhere outside the bug.
> >
> > Because of the above, my view is that this solution is being back-doored
> > in and just moves the "technical debt" from one sheet (the community and
> > tool labs) to another that has even less capability. I am biased against
> > that because the latter sheet (WMF Features Engineering) is my
> > responsibility. This is just my view, *I'm open for us coming to
> consensus on
> > a solution for this bug*, but what I have seen is not consensus.
> >
> > It is along these lines that, I asked to remove MassMessage from the
> > deploy calendar when it was added to the deploy calendar without
> discussion
> > from Features, Design, or Product last week. After discussion during that
> > Friday meeting among the EPMs, I *compromised* to let it to go out on two
> > test wikis, but not on mediawiki. Nobody made the case that it should go
> > out on mediawiki. I demurred because no person at the WMF, including me
> as
> > Director of Features Engineering, should fiat a decision when unaware of
> > the status of discussions involved.
> >
> > But let frank: *if this had been a WMF employee writing this extension,
> > it wouldn't have made it to even the test wikis by a country mile.* In
> > fact, a lot of extensions have been written by employees and either have
> > extensive discussion, review, and buy-in (e.g. GuidedTours), or have not
> > been deployed (e.g. Etherpad, the org chart, BetaFeatures) even though
> much
> > more work has been done on them.
> >
> > I also don't like that WMF resources in Platform and Design are being
> > spent to review something that has had no adequate discussion over in the
> > annual plan, in anyone's 20% time, in any cross-team discussion, or
> public
> > discussion on wikitech-l (There was a last minute thread in the Design
> > list, I am not on the design list, nor should I be, and the Creative
> > Director is new and the team is just trying to get their sea legs and
> some
> > consideration to that needs to be done here). Furthermore, after further
> > discussion, nearly all of Product felt I should not have compromised
> > earlier because the following situation might occur: Having gotten it
> onto
> > "the cluster" people would then move to back-door it into deployment on
> the
> > basis that it's already on the cluster. Their prediction is occurring
> right
> > now. This is a bogus argument because nobody agreed this should be on the
> > cluster, it's just that nobody has reviewed it in a thorough enough
> manner
> > to shout "NO!"
> >
> > If necessary, I'm going to shout "NO!" at this moment.
> >
> > Having said that, there is the larger issue of bug 35306 which has been
> > sitting there unsolved for a while as well as the smaller issue of the
> > month's work Legoktm and MZMcBride have already put into Bug 52723 and
> > [[mw:Extension:MassMessage]] possibly going to waste if I keep blocking
> it.
> > Besides, MZ is sitting there trying to hold everything up on his own
> > shoulders with EdwardsBot, and we all know it.
> >
> > …
> >
> > Let me address the functionality overlap with Echo:
> >
> > LanguageEngineering built their own parallel message/notification system
> > before Echo that lives on Meta today. They commit to supporting their own
> > parallel message/notification system, and I'm okay with it living outside
> > Echo (where it currently does), but there is an understanding that
> they've
> > basically committed to that work with no support from Features for the
> > duration that it does live outside Echo.
> >
> > In those lines, I'm glad that Platform has helped out here, but unless
> > Platform is committing to support MassMessage indefinitely into the
> future
> > and not just provide one-time security and deploy assistance, I'm not
> okay
> > with them adding to Features work even though they've been super helpful
> to
> > MZMcBride and Legoktm. If Dan Garry is willing to commit Platform to
> > support MassMessage, I'll think the same precedent we've done with LE
> > applies here.
> >
> > Furthermore, before *in-echo, outside-echo, use-echo) for a solution to
> be
> > bug 35306, it needs to actually exhibit product discipline. The WMF gets
> > panned for having a "agile processes" but not actually doing so, but we
> do
> > have some process and we need to at least apply the same
> *product*discipline that we apply
> > *everywhere* else to this bug.
> >
> > For example, features in MassMessage and EdwardsBot need to be addressed
> > in a Must-Have, Should-Have, Could-Have, Won't-Have (MoSCoW) framework.
> > Features like "mass delivery from a list" are probably a Must-Have;
> > features like "cross-wiki notification" are probably a should-have, other
> > features like "public over private notifications", "page-centric over
> > user-centric" or "longer stream notifications" are either not a must-have
> > or could have or are should-haves to  be done outside Echo by a different
> > service (bot) using the Echo API or some extension thereof. All that is a
> > *product* issue, and I nor anyone in my team is in product. Those
> > decisions should be done in discussion with the Product team and they
> > should not be disintermediated from it, which they have been.
> >
> > I understand that many people would like to see a solution to Bug 35306
> > would be great to have. I'd like to see a better Signpost notification
> > system and a more generalized solution for newsletter delivery also! I'd
> > also like a pony. But we have already committed resources and continue to
> > commit resources without discussion from the people (Product Design, not
> > Features Engineering) who have been tasked with this responsibility and
> are
> > very good at these sort of thing. I hope everyone participating on this
> bug
> > can see that dropping this bomb on a newly hired associate product
> manager
> > is simply *not cool* on so many levels.
> >
> > …
> >
> > Here is my suggestion:
> >
> > (This is thinking, not a directive so don't think of this as definitive
> or
> > final, I'm seeking consensus here.)
> >
> > First, bug 35306 is a long-standing request. I think it's important we
> get
> > headway on this, but I hope others will be understanding if it doesn't
> > happen immediately, so long as there is a commitment for this to happen.
> >
> > (For perspective, Flow was first proposed years ago, and was added to the
> > annual plan almost two years ago before their first actual development
> > sprint was completed (end of this week!). Echo was first deployed almost
> 8
> > months ago and is still not out on all the wikis. BetaFeatures has been
> in
> > discussion for months and is still not deployed, nor is the commitment to
> > maintain inside Features and that has caused a lot of issues. Fixing
> things
> > right right takes time because consensus takes time and open discussion.)
> >
> > There is an RfP for student developer time for legoktm for things like
> > this (Finding a solution for Bug 35306 but not
> [[mw:Extension:MassMessage]]
> > because MassMessage would not be deployed if it was my own engineer).
> Benny
> > Situ has been spending all his time supporting [[mw:Extension:Echo]] when
> > he should balancing [[mw:Flow]] development time into Echo bug fixes and
> > needs to spend at least one sprint (two weeks) solely getting up to speed
> > on Flow before doing enhancements for [[wm:Echo]]. Furthermore, Echo is
> not
> > deployed everywhere yet and is still rolling out (though I've been
> pushing
> > up the timetable on this as I feel we're too slow here), so it can't
> reach
> > the places that EdwardsBot cat.
> >
> > After the above happen, I'd like Benny and Kunal to work together to add
> > some of the functionality of EdwardsBot into Echo for mass message
> > delivery. Because of this, I'm moving bug 35306 into Echo as an
> enhancement
> > and raising it's priority.
> >
> > In the meantime I'll be OK with leaving MassMessage on test and test2
> > wikis because the alternative would be to remove it from the cluster
> > entirely. The experiences and code Kunal derives by that can inform the
> > enhancement to Echo, as well as things it already does that find
> themselves
> > outside Echo (Echo does not and should not post to talk pages). So I
> figure
> > two stages:
> >
> > 1) wait for some things to happen: legoktm to get an RfP, Echo to be on
> > all wikis, and Benny to do an entire Flow only sprint and balancing his
> > time more effectively wrt Echo.
> > 2) MoSCoW other features of MassMessage/EdwardsBot for integration into
> > Echo
> > 3) Enhance and deploy a first pass to Echo to allow some sort of mass
> > notification from a wiki list
> > 4) Some sort of cross wiki notification enhancement (requires a design
> > pass)
> > 5) Discuss how to implement must-have or should-have features of
> > EdwardsBot that can't live in Echo (permanent log of events)?
> > 6) Add those to plan and be done.
> >
> > The above can occur independently or in parallel to the above. If Product
> > thinks it cool to commit Platform's constrained engineering resources to
> > deploying and supporting MassMessage Extension forever and use it to take
> > advantage of Echo when the features roll out in some undefined future,
> > consider this thinking moot or at least orthogonal to MassMessage. IMO,
> it
> > is bad enough that something important like BetaFeatures is without a
> home,
> > but my answer from Features is "No" for MassMessage. If this was my own
> > engineer, I'd raise hell with them for this and yell at their Product
> > Manager for not being a good steward of Platform's time.
> >
> > Take care,
> >
> > terry
> >
> >
> > terry chay  최태리
> > Director of Features Engineering
> > Wikimedia Foundation
> > “Imagine a world in which every single human being can freely share in
> the
> > sum of all knowledge.* That's our commitment.*”
> >
> > p: +1 (415) 839-6885 x6832
> > m: +1 (408) 480-8902
> > e: tc...@wikimedia.org
> > i: http://terrychay.com/
> > w: http://meta.wikimedia.org/wiki/User:Tychay
> > aim: terrychay
> >
> >
>
>
> --
> Dan Garry
> Associate Product Manager for Platform
> Wikimedia Foundation
> _______________________________________________
> Wikitech-l mailing list
> Wikitech-l@lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/wikitech-l
>



-- 
Jonathan T. Morgan
Learning Strategist
Wikimedia Foundation
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