To: <[email protected]>
Sent: Tuesday, April 05, 2005 10:46 PM
Subject: Re: Computer Died-Help!
Here is what the motherboard tech support said to do. (They finally answered my email.):
6) If the above-mentioned steps fail, please try a different processor. It is very much possible that your processor is defective.
Note who is giving this advice, the motherboard manufacturer. First, let's reason on which costs more, the motherboard or the CPU? On the average, my CPU's wholesale and retail at twice the wholesale and retail of my motherboards. I use Intel CPU's and Asus motherboards.
On computers I built, I will change out a motherboard at the drop of a hat. It takes longer to diagnose a motherboard as being bad than to change it out. It takes about 40 or more minutes to diagnose a motherboard as being bad and only 20 minutes to change it out if I built the computer. Name brand computers are a different story, a horror story.
I will move a customer's CPU to a new motherboard, but I will not try a new CPU on a customer's motherboard. My method has worked for over 7 years and I have never burned up a CPU.
Your advice in isolating the motherboard by diagnosing it on the bench and out of the case is right on target. Once you do that (using a different video card and memory) you have truly isolated the problem to the CPU or motherboard.
Don't ask me what I do if the CPU/motherboard combo does not work when I move the CPU to a new motherboard. I do not know as this has never happened.
Compared to heavy duty CPU's, motherboards are very volatile and are the components that fail when the failure can be narrowed down to the motherboard or the CPU.
Chuck
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