Hi, All! Agree with Gordon regarding Symantec. I'll never buy their
products again.
The last time I did, I had a problem and needed to uninstall Norton
Utilities. When I did, it took the whole TCP stack with it. Not
only that, the tech support folks said that that problem JUST
COULDN'T HAPPEN with their software uninstall. A friend of mine
whowas Windows certified had to work four hours with one of his
colleagues to get the system working properly.
So, needless to say, Symantec wins with bad software, and on the bad
hardware end, Toshiba wins.
Matthew Chao
At 02:56 AM 1/20/2013, Gordon Smith wrote:
The problems I have with Norton Utilities are:
1. They are incredibly resource-hungry
2. Symantec is not at all user-friendly in terms of support.
3. Their download policy of products which you purchase is
disgusting. Even if you have the base level install utility, if you
suffer a system crash, after a certain period of time you cannot
download the product you bought any more, so bang goes your installation.
That, in my view, is not the right way to treat your customers. In
view of this last problem in particular, I stay away from Symantec's
software products.
Of course, Symantec is taking over the world in terms of security
products in general. For instance, they hav recently acquired two
certificate signing authorities, GeoTrust being one of
them. GeoTrust is the second largest provider of security signing
products behind Verisign. Thaut, (think I spelled that correctly)
is the third largest. GeoTrust's operations, thank goodness, have
not changed, and their technical support is still excellent. That's
why we continue to use that company for our SSL signing
products. However, I am continually watchful as I will change to
another non-Symantec owned company if the support policies change.
Anyway, back to the topic under discussion. Naturally it's always
interesting to hear about people's experience of these things, and
if the product has changed in terms of its interaction with other
products and with the operating systems, so much the better. it is
also true to say that one can make a system level backup these days,
so if the system breaks it should be easy to roll it back and not
have to worry about the downloading of the software. So yes, that
assertion could be slightly superfluous now. However, speaking from
a personal perspective, we have a lifetime license for another
product and it really couldn't be much better to be honest. It
doesn't keep popping up with needless windows as some other products
of its kind do. It just sits there and gets on with its job. So,
Norton would have to be blazingly good for me personally to consider switching.
On 19 Jan 2013, at 14:44, Dane Trethowan <[email protected]> wrote:
Hi!
Its been a while since I've played with any versions of Norton
Utilities, I think its been a good 10 years in fact.
I was sent a trial of Norton Utilities 15, its installed on one of
my Windows PC's and I'm very happy to report that the software seems
quite accessible.
No, you can't use the Tab key to get around but you can use your WE
Cursor or the JAWS cursor etc to navigate the screen and find out
what all the options, functions and settings are, as you move you'll
hear brief help messages pertaining to each function you move to.
Will I buy Norton Utilities 15? Its a bit too early to say but I'll
certainly be interested to play with the software for the remaining
30 days. If I do decide to buy then the $50.00 price tag certainly
won't break the bank.
**********
Dane Trethowan
Skype: grtdane12
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